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Research Exclusive: Perspectives on Renewals from Vendors, VARs, Users

  • By

    Chris Gonsalves

    | Posted 2008-07-14
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"We asked who the respondent had their most recent renewal discussion with," says Krakora. "You can see that of the 64 respondents who are able to specify, roughly half spoke most recently with a reseller and with a manufacturer–which gives us a chance to compare their experiences."

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