Calling All ConferencesBy Michael Caton | Print
Review: Web conference systems can reduce the cost of integrating voice services.
Adding voice to Web conferencing has typically required working with a traditional telecommunications provider, but companies now have the ability to at least get partially off the expensive voice calling grid with some new and substantially improved Web conferencing systems that integrate voice services.
eWEEK Labs recently tested three such solutions: Elluminate's Elluminate Live 7.0, Interwise's Interwise Connect 7.0 and Sonexis' ConferenceManager. We found that none of the three solutions will completely eliminate teleconferencing costs, but they all go a long way toward controlling those costs.
Our tests show that Interwise, a fully integrated Web and voice conferencing system, is the most flexible solution of the three, and, for that reason, we are giving it our Analyst's Choice award. Elluminate Live 7.0 integrates VOIP (voice over IP), and it offers one of the best Web conferencing applications we've seen by far.
However, it lacks the integration with the public phone network that Interwise Connect 7.0 has. Sonexis' appliance, on the other hand, is really an audio conferencing bridge with built-in Web conferencing capabilities. It's a good choice for companies that want to simply plug and play, but it's a little pricey for what you get.
Technical Analyst Michael Caton can be reached at firstname.lastname@example.org.
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