Jessica Davis

About four years ago, soon after Pat Gelsinger had switched roles at Intel, I got to sit down with him and my then boss, both of us working for another publication at the time, for a Q&A interview in between sessions at the Intel Developers Forum (IDF) in an empty, darkened auditorium at Moscone Center […]

Touch-screens are certainly nothing new in systems from kiosks to iPhones, but now the technology is more often making its way into standard-sized mobile PCs – tablets and even laptops. Case in point is a set of product releases from Fujitsu and Lenovo this week – systems that provide “multitouch” as an option in anticipation […]

With rumblings of deep changes under way in the printer technology market, Hewlett-Packard has announced a raft of changes to its print product portfolio, alliances, services and channel partner program. The changes include the introduction of a new program to help resellers get on board with managed print services. And the changes are designed to […]

Acquiring Dominance EMC’s Rise to Power From its origins as a New York furniture reseller in 1979 to its rise to become one of the top IT vendors in the industry, starting with storage solutions and expanding to content management software, security and virtualization, EMC has built an empire through acquisitions and expanding its product […]

EMC retained its position as market share leader in the storage software space with a 22.4 percent revenue share in the second quarter, in spite of a steep decline of 9.8 percent in overall revenues for the sector year over year. However, while the overall market continued its decline, certain sectors such as replication enjoyed […]

From Intel to Dell to HP to Tech Data, a growing number of technology vendors and distributors are predicting a coming PC refresh cycle that is set to hit sometime in 2010 as the existing fleet of PCs in commercial enterprises remains deployed well past its lifespan of two years with some even four or […]

With price points aimed at attracting small and midsized businesses that buy through reseller channel partners, Dell has introduced a series of PowerEdge servers and PowerVault storage systems featuring a new series of Intel’s "Nehalem" processor also aimed at systems for SMBs. The question is whether Dell’s new PowerEdge servers, which start at $599 and […]

Even as the worldwide external disk storage market remains in decline, certain categories continue to show double-digit growth – categories likely to be sold by solution providers. iSCSI SAN (storage area networks) grew by 57.2 percent year over year in Q2 and fiber channel SAN grew by 66.8 percent for the same period, both in […]

Managed hosting service provider giant Carpathia Hosting was looking to get into the storage cloud space with an object-based offering that would allow the company to offer a fully managed cloud to its customers, which include many large enterprises. That’s because while cloud computing has been on the leading edge of technology up until now, […]

Is the latest cat video that’s gone viral on YouTube clogging your customer’s network? Got more than a few employees listening to their own private radio stations on Pandora? A new survey of managed service providers reveals that more than half of them spend 13 percent of their time troubleshooting sluggish networks—sluggishness that can be […]

Calling into a lot of tech support lines these days is at best a chore and at worst a headache-inducing and time-consuming exercise in futility and frustration. Maybe you have an easy problem that can get solved right away by the level-one engineer who answers the phone. But more likely you will go through a […]

Storage management software vendor Acronis this week announced that it is moving to a 100 percent channel go-to-market strategy and funneling $7 million worth of leads to channel partners. The move marks a significant change for Acronis, which previously counted 70 percent of sales through its channel partners and 30 percent direct. The move to […]