Jessica Davis

Cisco’s celebration of its year anniversary of a $100 million investment in small business comes with some good news for partners. The networking giant says that it is now creating a new partner presales technical support and new hardware advanced-replacement service designed specifically for its reseller channel partners selling to the small business market. In […]

IT organizations say they are more optimistic about their prospects for 2010, but when it comes to spending money, the refrain might as well be: “You first.” Managing costs ranked as the top focus of IT organizations in 2010, ahead of improving customer service, according to the third annual Year-In-Review survey from CDW. About half […]

Cloud computing threatens to disrupt many of the business models around the IT industry as traditional desktops and client computing are transformed into something different. But don’t expect big enterprises to make the move right away. That’s because it’s harder for big companies with their investments in legacy IT to make a quick switch to […]

What’s the startup of the future going to look like in the post-recession economy? Some VARs think that more companies will be looking to what amounts to an infrastructure-as-a-service model. Rather than pay for all the equipment as a capital expense, burning their scarce startup money, companies may instead choose to outsource all of that, […]

Just when you thought it was safe to let yourself bask in the hope of an economic recovery, think again. After raising its month-ago forecast of PC builds to one that predicted 5 percent growth quarter over quarter, FBR Research is now lowering that forecast, predicting instead a decline of 1.5 percent in PC builds […]

Remember when selling computer hardware was a good business? These days VARs are looking to the sale of services and other items for higher margins. But the recession may have taken the wind out of another business – the sale of maintenance contracts. This kind of sale is becoming more of commodity, according to Tina […]

HP (NYSE: HPQ) pointed to improvements in its printing and PC sales as consumers made the switch to Windows 7, saying that it gained PC market share and its fourth-quarter earnings were in line with previous forecasts. Executives from the technology giant made those observations in a call to analysts following the release of HP’s […]

Black Friday or Bust The highs and lows of shopping for holiday gadgets Maybe it’s for your daughter or son or spouse or mother or even yourself. As always, there’s plenty of electronics to choose from this holiday shopping season. We took a look at the high-priced (devices of our dreams) and low-priced devices (that […]

Boom times may not be on the way anytime soon, but a quick look at the revenues reported by some of the big technology companies in their most recent quarters shows a promising sign. That is, for the most part, even though companies are reporting year-over-year declines in revenues still, they are also reporting revenues […]

No one is forecasting a boom year for 2010, but many observers are making predictions that point to some smart growth in terms of spending within IT organizations. And TheInfoPro is no exception. The research firm’s most recent research looking into trends for Fortune 1000 and midsize enterprises reveals that these organizations plan to focus […]

IT distributor Tech Data’s (NASDAQ:TECD) CEO says there is a greater tone of optimism among the VARs he’s spoken to today than four quarters ago. That doesn’t necessarily mean a quick conversion into sales, he says, but the pipeline is more robust than it has been. And that points to 2010 as a year of […]

The ranks of Dell’s certified partners swelled in 2009 by 50 percent as channel partners climbed on board Dell’s enterprise architecture certification track. However, Dell experienced some churn when it came to its managed services certified partners. That’s according to channel executives at Dell who spoke to Channel Insider about Dell’s channel program’s progress over […]