Channel Insider Staff

Avaya has announced a major revamp of its channel program at the 2010 Avaya Americas Partner Conference being held in Nashville, with the announcement of Avaya Connect, a brand new global program. Avaya Connect represents a major overhaul of the company’s existing channel programs into a globally consistent framework that streamlines processes, pricing, training and […]

SAN FRANCISCO (Reuters) – Apple Inc’s Mac computers have steadily gained market share over the years, a winning streak that may be tested by next week’s launch of Microsoft Corp’s new Windows 7 operating system. Few expect the new software to dent Apple’s standing in the market in the long run, given the company’s premium […]

Acer, the world’s No.3 PC brand, said on Monday that it expected third quarter revenue to be up about 5 percent due to a rebound in tech demand as the global economy shows more signs of recovery. Acer also said it expected PC shipments to climb in the fourth quarter from the preceding three months […]

Here’s a trick question: What do salespeople do? What is their role in a solution provider’s organization? Ah, you’re right. They sell. They sell your products. They sell your services. They sell your expertise. They sell your brand. They sell your reputation. Now, what’s the role of a sales engineer? If you say to consult […]

SAN FRANCISCO (Reuters) – Intel Corp (NASDAQ: INTC) reported higher-than-expected quarterly results and forecast revenue for the current quarter ahead of Wall Street targets on recovering demand for personal computers. Intel on Tuesday reported a net profit in the third quarter ended September 26 of $1.9 billion or 33 cents per share, compared with a […]

By Jim Finkle BOSTON, Oct 7 (Reuters) – Oracle Corp has unexpectedly invited the CEO of archrival Salesforce.com Inc to speak at its annual users’ conference, giving him a chance to hawk his goods to Oracle’s customers. Both companies are vying for control of a $9-billion-a-year market for software that businesses use to manage sales, […]

By Gabriel Madway SAN FRANCISCO (Reuters) – The biggest risk for investors in technology, with stock prices up a whopping 55 percent this year, is they might be just a little too happy. All the buzz isn’t without cause: Corporate technology spending could be set to rebound next year, cost-cutting is paying dividends, and dealmaking […]

(Reuters) – Dell Inc plans to launch a smartphone with Google’s Android mobile software on carrier AT&T’s network, a source said, marking the PC maker’s first foray into a cut-throat U.S. cellphone arena. Dell will become the latest tech manufacturer to try to establish a footprint in a fast-growing market dominated by Apple and Research […]

(Reuters) – Microsoft’s release of its new Windows 7 operating system is expected to increase demand for personal computers only slightly, Chief Executive Steve Ballmer told journalists in Munich on Wednesday. "There will be a surge of PCs but it will probably not be huge," Ballmer said in answer to a question at a news […]

Citrix Systems, Inc. has made a series of announcements that it says will make virtual desktops a mainstream reality for the first time for hundreds of millions of corporate employees. It has announced Citrix XenDesktop 4, the first product in the industry to support every major desktop virtualization model in a single, integrated solution. It […]

(Reuters) – Google Inc, Microsoft Corp and Palm Inc stepped up efforts to bolster their smartphone line-ups, as the tech industry’s key players increasingly move to challenge Apple Inc’s popular iPhone. In a flurry of announcements on Tuesday ahead of the holiday shopping season, the companies introduced new phones, wireless carrier partnerships and efforts to […]

External cloud providers have garnered much of the publicity of the initial wave of cloud computing. But that is not necessarily where the market is headed. While cloud computing services come in many forms, IT analyst firm Gartner predicts that through 2012, IT organizations will invest more in private cloud services than in offerings from […]