Channel Insider Staff

Salesforce.com has launched Desk.com, a customer help-desk dashboard that integrates Facebook and Twitter feeds alongside more traditional corporate channels such as email. As with all Salesforce services, this newest one is cloud-based; subscriptions start at $49 per seat per month. The target audience is small to midsized businesses (SMBs) who heavily rely on Twitter and […]

Cisco Networks is rolling out a new wireless access point designed to address the growing demand for fast network performance and consistent connectivity that is being fueled by the rapid growth of mobile devices and mobile network traffic. At the Cisco Live conference in London Jan. 31, company officials unveiled the Aironet 3600 Series Access […]

We’re going to be hearing the preface "exa-" as it refers to the data storage industry a lot more as time goes on, so we might as well get used to it. A current illustration of this point is object-based storage provider Cleversafe, which launched a new multi-rack array system Jan. 30 that can hold […]

Microsoft announced its new BizSpark Plus, an extension to its BizSpark program to help startups get off the ground faster, as well as a new partnership with startup accelerator TechStars to make free cloud computing services available to select, high potential startups. Microsoft and TechStars are working together to help startups fast-track their businesses. On […]

The recent uproar about the conditions in Chinese factories where Apple’s iPhones, iPads and iPods are manufactured is getting a lot of attention, partly because of an article in the New York Times. A great deal more attention is likely due to the lead story that appeared on CBS Sunday Morning on Jan. 29, in […]

While overall anticipated IT spending has grown two percentage points to reach 42 percent, most sectors saw significant increases in spending optimism, according to the latest CDW IT Monitor. Growing optimism and greater anticipation of increased IT investments among IT decision-makers propelled the company’s six-month growth outlook composite score to 71, jumping three points since […]

As the need for more IT workers becomes more and more dire, major vendors are making efforts to seed the industry with trained technology staff by reaching out to potential candidates in high school. Lenovo recently announced an effort with the National Academy Foundation to launch a program to help high school students learn mobile app […]

Apple has overtaken Samsung again during the last quarter of 2011, according to data from mobile analyst firm Juniper Research. Almost 25 percent of the 149 million smartphones shipped worldwide in Q4 were iPhones. While Apple overtook Samsung to reach the pole position, the Korean giant has increased its market share four-fold since Q1 2010, […]

A nasty piece of malware called Android.Counterclank that Symantec (NASDAQ:SYMC) said has the highest distribution of any malware this year to date is making the rounds on Android smartphones and tablet computers. Symantec counts anywhere from 1 million to 5 million combined downloads of the malware, spanning 13 different application titles. Android.Counterclank is a variant […]

When it comes to performance, flash-based memory has always been the undisputed king. However, flash memory has also been the leader in another area as well–expense. Until recently, flash memory has proved to be far too expensive for the typical enterprise to deploy for tier 1 storage. Simply put, the performance offered was not worth […]

Schedulicity, a specialist in online appointment scheduling for small, appointment-dependent businesses, announced the results of its business and economic outlook study for 2012. Among survey respondents, fully 91 percent indicated they expect their business to perform better than it performed in 2011, while only 2 percent predict negative business results. More than 47 percent expect much […]

EnterpriseDB, a provider of PostgreSQL and Oracle database compatibility products and services, announced the general availability of the Postgres Plus Cloud Database on Amazon Web Services. Postgres Plus Cloud Database is an enterprise-class PostgreSQL database as a service (DBaaS). EnterpriseDB also announced that CloudBees and Engine Yard have selected Postgres Plus Cloud Database as one […]