Syncro, a platform provider for mid-sized managed service providers (MSPs) and IT departments, recently announced a strategic partnership with CyberFOX, a global cybersecurity software provider, to strengthen MSP security operations and enhance efficiency.
CyberFOX’s security solutions now integrate with Syncro’s RMM/PSA
Through this partnership, CyberFOX’s advanced privileged access management (PAM) solution, CyberFOX AutoElevate, will integrate directly into Syncro’s Remote Monitoring & Management (RMM) and Professional Services Automation (PSA) platform.
“Our partnership with Syncro is another step forward in our mission to provide MSPs with simple, effective security tools that integrate seamlessly into their daily workflows,” said CyberFOX co-founder and CRO, Adam Slutskin. “By joining forces, we’re helping MSPs increase security without sacrificing efficiency or budget.”
The partnership enables MSPs to leverage CyberFOX AutoElevate within Syncro’s platform, offering enhanced security without complicating day-to-day operations. This helps combat evolving cyber threats without hindering operational workflows.
The key benefits of the integration include:
- Enhanced automation: CyberFOX AutoElevate enables Just-In-Time (JIT) Admin Login to reduce the risk of shared admin account credentials and save technicians’ time.
- Maximized MSP efficiency: The integration automates security processes and simplifies access control to enable MSPs to operate more effectively and scale services with ease.
- Strengthened security posture: Minimizes the risk of breaches by enforcing least privilege access and eliminating credential sprawl.
The integration of the two companies is now available through the Syncro App Center, providing MSPs with immediate access to enhance security and automation features.
“AutoElevate brings seamless privileged access management to the Syncro Marketplace, filling a critical gap for MSPs,” said Andy Cormier, channel chief at Syncro. “Properly managing user-level accounts has long been a pain point for MSPs everywhere, causing endless frustration and headaches for technicians and their customers alike. AutoElevate eliminates this problem entirely with an elegant, intuitive solution that works just as well for technicians as it does for the end users they support.”
Syncro Network Discovery expands network management capabilities
Before this integration, which enables the integration of CyberFOX’s PAM and AutoElevate solutions into Syncro’s RMM and PSA platform, Syncro recently announced a new feature designed to efficiently manage network assets built into their RMM and PSA tools.
The solution, Network Discovery, was designed to assist MSP admins, technicians, and internal IT teams in streamlining operations by eliminating the need for third-party scanning tools. This solution is offered to Syncro’s Team Plan users at no additional cost.
“During this past year, we have significantly increased our engineering pace and cadence to continuously deliver more value for our growing MSP partners,” said Michael George, CEO of Syncro. “This new capability is evidence of that commitment as we continue innovating and delivering a platform that provides value both today and well into the future.’
The new chairman of Syncro’s board of directors recently discussed the organization’s market disruption and its support for IT teams and MSPs with Channel Insider. Read more about what Pete Gyenes said and where he views Syncro’s market position.