Why Service Providers Should Rethink Their DDoS Strategies

DDoS attacks

Business Threat

61% of service providers reported DDoS as a threat to their businesses.

Taking Responsibility

45% of service providers believe they are solely responsible for the viability of their infrastructures during an attack.

Attack Frequency

35% of service providers said they are hit with one or more attacks weekly. Only 16% said they were rarely or never hit by a DDoS attack.

Size of Attack

The size of DDoS attacks experienced by service providers ranged from 10G bps to more than 100G bps. Smaller attacks are the most frequent, with 67 percent of respondents reporting smaller attacks of 10G bps or less on a regular basis.

Which Providers Are Targeted?

Nearly two-thirds (64%) of platform-as-a-service (PaaS) providers have been affected by DDoS attacks while more than half of both managed hosting providers (56%) and infrastructure-as-a-service (IaaS) providers (52%) have been affected.

Losing Customers

85% of service providers have experienced customer churn due to DDoS.

Mitigating Disaster

92% of service providers have some form of DDoS protection in place.

Mitigating Damage

During a DDoS attack, 34% of service providers said they remove the targeted customer, 52% temporarily block the problem customer, and 51% try to mitigate DDoS attacks with native capabilities.

Customer’s Responsibility

32% of service providers refer their customers to a partner DDoS mitigation provider, and 26% encourage the attacked customer to find a new provider.

Confidence Levels Rise on Cloud Protection

81% of service providers using a cloud DDoS service said they are very or extremely confident that they could withstand a severe DDoS attack. 75% feel very or extremely confident that they could withstand a catastrophic DDoS attack.