Level Platforms Intros an MSP Certification

Canadian remote monitoring and management (RMM) firm Level Platforms this week introduced a new certification program for its managed service provider (MSP) partners that will signal to customers a certain level of proficiency in the firm’s Managed Workplace RMM platform. In order to attain the new LevelTech certification, partner employees will have to go through […]

Sep 29, 2011
Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

Canadian remote monitoring and management (RMM) firm Level Platforms this
week introduced a new certification program for its managed service provider
(MSP) partners that will signal to customers a certain level of proficiency in
the firm’s Managed Workplace RMM platform.

In order to attain the new LevelTech certification, partner employees will
have to go through a series of online video courses and pass a 90-minute online
exam. The program will cover how to install and set up Managed Workplace, and
how to use it for reporting, patch management, alerting and problem
remediation. Free for technicians working at Level Platform partner companies,
the certification is designed to show customers that MSP employees have a good
understanding of RMM techniques and how to best leverage automated IT
infrastructures.

According
to Matthew Adkins, president VanGuard Technologies, Managed Workplace is the
main service delivery tool he uses and the new certification is important for
his business to show customers that his MSP can deliver a certain benchmark of
support.

Dave
Sobel, CEO of Evolve Technologies, a Channel Insider columnist, and another
Level Platforms MSP partner says the certification will help maximize his
investment in the RMM platform.

“Certification
makes perfect sense for us,” Sobel says, explaining that it offers " a
measurable indicator of our professionalism."

In such a
heavily competitive market, managed service providers have been struggling to
differentiate themselves and are increasingly looking for new certifications to
prove their mettle. In the last year, the services market has seen organizations
like MSP Alliance, with its Unified Certification Standard for Cloud and
Managed Service Providers, and CompTIA, with its MSP Partners Trustmark, add
new certifications aimed at the managed service provider contingent.

 

Recommended for you...

Video: Q2 2025 Channel Insights and Trends with the Channel Insider Editorial Team

A fast-paced editorial recap of Q2 2025 in the IT channel covering leadership shakeups at Kaseya, layoffs at Intel, federal obstacles pausing major acquisitions, AI adoption slowdowns, quantum security threats, evolving partner programs, and global economic tensions.

Katie Bavoso
Jul 17, 2025
XTIUM CEO and EMEA Leader on Global Business Opportunities

Global MSP XTIUM formally expands into EMEA with HQ in the Netherlands, unifying services for regional growth and global IT support.

Video: Inside MSP Owners Group: Juan Fernandez’s Vision for MSP 5.0, Rollups, and Employee Ownership

Juan Fernandez shares why he started the newly formed MSP Owners Group and what makes his rollup MSP different from others.

Katie Bavoso
Jul 2, 2025
Video: How Servix Solved Brado’s Remote Logistics IT Challenges with Scale Computing Edge Clusters

Discover how Servix and Brado tackled remote IT infrastructure challenges using Scale Computing edge solutions.

Katie Bavoso
Jul 1, 2025
Channel Insider Logo

Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.

Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.