How Channel Leaders Are Shifting Service Offerings

thumbnail How Channel Leaders Are Shifting Service Offerings

MSPs How Channel Leaders Are Shifting Service Offerings Channel execs are redefining their strategies as the tech and business landscape shifts. The result: an increase in managed service offerings. Shifting Focus 42% of channel leaders said their service offerings have changed from two years ago. Management Plan One-half said they’ve sold more managed services over […]

Apr 7, 2016
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MSPs

1 - How Channel Leaders Are Shifting Service OfferingsHow Channel Leaders Are Shifting Service Offerings

Channel execs are redefining their strategies as the tech and business landscape shifts. The result: an increase in managed service offerings.

2 - Shifting FocusShifting Focus

42% of channel leaders said their service offerings have changed from two years ago.

3 - Management PlanManagement Plan

One-half said they’ve sold more managed services over the last two years; 72% said their managed services business will increase over the next two years.

4 - Long-Term PropositionLong-Term Proposition

Nearly a third (31%) said their project-based business has increased over the last two years, and 62% said this will likely grow in the next two years.

5 - Smart MoveSmart Move

29% said their intellectual property/app services sales are on the rise, and 53% expect this trend to continue for the next two years.

6 - License to SellLicense to Sell

26% said they’ve sold more licenses of other vendors’ software or services within the last two years, and 40% expect to keep doing so over the next two years.

7 - Key Difference-MakersKey Difference-Makers

40% said innovations in workflow automation are driving strategic change while 38% cite employee collaboration/messaging as key drivers.

8 - Focus on the CloudFocus on the Cloud

48% said more than one-fourth of their business was tied to cloud-based solutions in 2015, and about two-thirds anticipate that this will continue for the next two years.

9 - Top ChallengesTop Challenges

48% said that the development and refinement of pricing strategies presents a significant challenge, while the same percentage cites the need to build practice areas to support new tech.

10 - Skills GapSkills Gap

This study lends credence to reports of an IT skills gap; 45% said they struggle to hire the right talent.

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