SMBs Lack Cloud Savvy, But Want to Know More: Report

“You don’t know what you don’t know” might be the expression most appropriate for small and midsize businesses when it comes to the benefits of technology and their business, according to an independent survey of more than 500 SMB decision makers released at National Small Business Week. The study, commissioned by Verio, a provider of […]

May 19, 2011
Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

“You don’t know what you don’t know” might be the expression most appropriate for small and midsize businesses when it comes to the benefits of technology and their business, according to an independent survey of more than 500 SMB decision makers released at National Small Business Week. The study, commissioned by Verio, a provider of online business solutions to SMBs worldwide, showed that more than two-thirds of respondents are uncertain if they will purchase a cloud solution in the near future.

However, despite this lack of knowledge, respondents seek the benefits of a cloud offering, with 21 percent citing the ability to share resources and 20 percent citing on-demand resources as important, showcasing a need for education on cloud benefits specific to small businesses. With the proper knowledge and education on cloud technology, 20 percent of decision makers stated they were “likely” or “very likely” to implement a cloud computing solution in the next 12 months while almost 10 percent were “likely” or “very likely” to implement in the next three months.

“This data clearly demonstrates that there continues to be a need for educating SMBs on the benefits of cloud and more importantly, correlating those benefits to their current IT requirements,” said Mitch Merrifield, senior director of managed computing solutions for Verio. “SMBs want to drive efficiencies, and cloud technologies are some of the most innovative solutions to assist them in doing that.”

The survey also found that 19 percent of SMB decision makers are looking to cut technology costs, an improvement from 30 percent from last year, so the SMB appetite to purchase IT solutions continues to grow. Other findings include a sustained focus on building out and maintaining IT infrastructure as well.

“There are several considerations, including use cases, benefits, applications and purchasing, when SMBs are deciding how to best implement IT solutions such as cloud,” said Merrifield. “We believe as their understanding of these key factors and benefits evolve, this will significantly contribute to the adoption of cloud technologies in 2011 and beyond.” 

For more, read the eWEEK article: Small Businesses Lack Knowledge About Cloud Computing: Report.

Recommended for you...

MetTel to Modernize Communication Lines for VA

MetTel secures a $54M contract to modernize 15,000 VA phone lines across 1,875 locations using its POTS Transformation solution, enhancing reliability and performance.

Jordan Smith
Aug 8, 2025
Stibo Systems Launches New AI Capabilities Across Portfolio

Stibo Systems unveils AI-driven MDM tools to reduce manual work, boost data accuracy, and accelerate operations for global enterprises and partners.

Jordan Smith
Aug 7, 2025
Galactic Advisors Wins Credential-Free Assessment Patent

Galactic Advisors patents a user-activated, credential-free pen testing tool, boosting MSP security with risk-free, forensic-grade assessments.

Jordan Smith
Aug 6, 2025
Shadow AI Meets Its Match in SentinelOne’s Latest Move

SentinelOne acquires Prompt Security to secure GenAI use, adding real-time visibility, control, and protection across AI tools and enterprise systems.

Channel Insider Logo

Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.

Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.