Palo Alto Networks is deepening its security services ecosystem through a new partnership with Binary Defense, a managed detection and response (MDR) provider.
Announced Tuesday, the collaboration will bring Binary Defense’s MDR expertise directly into customer instances of Cortex XSIAM, Palo Alto’s AI-powered platform for security operations.
Under the agreement, Binary Defense will offer three levels of support: implementation services for onboarding and tuning XSIAM, co-managed MDR for shared operational responsibility, and fully managed MDR for organizations seeking end-to-end, expert-led coverage.
Flexible Support Models for XSIAM Environments
Implementation services will include log source mapping, use case configuration, alert tuning, and data integration to speed up deployment.
The co-managed option enables internal security teams to maintain complete visibility and control, while Binary Defense handles alert triage and investigations.
In the fully managed model, Binary Defense acts as an extension of the customer’s security team, delivering 24/7 threat hunting, detection, and response inside their XSIAM environment.
“XSIAM represents a transformative shift in how security operations are managed,” said Dave Kennedy, chief hacking officer at Binary Defense. “We’re proud to help organizations deploy, tune, and run XSIAM more effectively.”
Addressing SOC Skill Gaps and Scaling Challenges
The partnership targets security teams facing talent shortages, operational gaps, or complex hybrid environments. Both companies believe that offering flexibility across support models will help organizations modernize their Security Operations Centers (SOCs) without sacrificing visibility or control.
“Together with this new offering, we’re delivering joint customers an AI-driven security operations platform and services that help them stop breaches,” said Anar Desai, VP of North America channel sales at Palo Alto Networks.
The partnership comes at a time when cybersecurity teams face immense pressure to manage growing volumes of threats with limited resources.
As attackers become more sophisticated, adopting AI-driven detection and response capabilities has become critical for organizations striving to stay ahead.
Earlier this year, Palo Alto Networks and Kyndryl announced their own collaboration. Revisit the news that announced a SASE-based partnership.