SHARE
Facebook X Pinterest WhatsApp

ACT 2005 Goes for Flexibility in Contact Management

Best Software on Tuesday released an update to its flagship ACT contact management application, offering separate versions for small teams and larger workgroups and more advanced salesforce automation features. The new version, ACT 2005, has been rearchitected on Microsoft’s SQL Server 2000 database to support the database collaboration and network security required by larger workgroups, […]

Aug 24, 2004
Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

Best Software on Tuesday released an update to its flagship ACT contact management application, offering separate versions for small teams and larger workgroups and more advanced salesforce automation features.

The new version, ACT 2005, has been rearchitected on Microsoft’s SQL Server 2000 database to support the database collaboration and network security required by larger workgroups, Best officials said.

In addition to new field and activity customization, interface improvements and Microsoft Office integration support, ACT 2005 adds new sales forecasting tools so users can manage opportunities as well as customer accounts.

Microsoft Interconnect, now in beta testing, gives users a unique, electronic business card. Click here to read more.

Users will be able to export opportunity and contact lists to Microsoft Excel in one click for data analysis and reporting; generate sales quotes without re-entering data; create or import product lists with item numbers, cost and price to automate quote generation; forecast sales using built-in reports or create their own reports for viewing opportunities; and track opportunities through their chosen sales cycle with graphical pipeline analysis.

ACT 2005 is available in two versions: the base version for individuals and teams of as many as 10 users, and ACT 2005 Premium for Workgroups, which supports data sharing for as many as 50 users.

This version allows data to be synchronized from multiple users into a central database from inside or outside the company firewall, with access rights to specific contacts assigned to users or teams of users.

Click here to read about Documentum’s efforts to step up content management with Documentum Enterprise Content Integration.

It also supports collaborative capabilities such as checking team-member availability, sending meeting invitations and scheduling resources, such as conference rooms and equipment.

Best also announced Tuesday that 12 software companies have built add-on products for ACT, adding more administrative and productivity features as well as functional enhancements in communications, sales, marketing, help desk and data synchronization.

ACT 2005 retails for $229.99, or $149.95 for upgrading customers. ACT 2005 Premium for Workgroups retails for $399.99, or $259.95 for upgrades. ´

Check out eWEEK.com’s Enterprise Applications Center at http://enterpriseapps.eweek.com for the latest news, reviews and analysis about productivity and business solutions.


Be sure to add our eWEEK.com enterprise applications news feed to your RSS newsreader or My Yahoo page

thumbnail Dennis Callaghan

Dennis Callaghan is a writer for Channel Insider, focusing on developments in enterprise software and collaboration platforms. He has reported on significant industry updates, including Microsoft's CRM advancements and IBM's strategies to enhance workplace solutions for SMBs.

Recommended for you...

Caylent Research on Database Migrations: What to Know
Victoria Durgin
Aug 28, 2025
Exterro Debuts Agentic AI Tools for Data Risk and E-Discovery 
Jordan Smith
Aug 26, 2025
Multi-OEM Strategies & More Key to Infrastructure in AI Era
Victoria Durgin
Aug 26, 2025
Kendra Krause on New Role at ThreatDown & Channel Goals
Victoria Durgin
Aug 25, 2025
Channel Insider Logo

Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.

Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.