SHARE
Facebook X Pinterest WhatsApp

9 Most Reliable Notebook PC Makers

9 Most Reliable Notebook PC Makers SquareTrade, a provider of PC extended warranty services, studied the failure rates of the most widely used notebook computers. The results are startling. One in three notebooks will fail within three years. Here’s a look at the reliability and failure rate results among the top PC manufacturers. No Title […]

Written By
thumbnail Lawrence Walsh
Lawrence Walsh
Nov 23, 2009
Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

19 Most Reliable Notebook PC Makers

SquareTrade, a provider of PC extended warranty services, studied the failure rates of the most widely used notebook computers. The results are startling. One in three notebooks will fail within three years. Here’s a look at the reliability and failure rate results among the top PC manufacturers.

2No Title

In general, one-third of notebook PCs will suffer a catastrophic failure within three years of use.

3No Title

The SquareTrade study proved the old adage that you get what you pay for. Premium priced notebooks had a lower malfunction and failure rate than lower-priced notebooks and netbooks.

4No Title

 

5No Title

HP is the market share leader in notebooks, and has the highest failure rate. Nearly 26% of its notebooks fails after three years.

6No Title

Gateway, now a part of the Acer family of companies, sees 23.5% of its machines fail after three years of use.

7No Title

Acer may be inching up on Dell for the number two spot in PC sales, but its three-year failure rate of 23.3% isn’t impressive compared to other manufacturers.

8No Title

Declining market share isn’t Lenovo’s only problem. More than 21% of its notebooks fail or have maintenance issues after three years of use.

9No Title

Everyone wants to knock Dell for its practices and products, but its notebooks fared better than its major rivals. Dell’s 3-year failure rate is 18.3%.

10No Title

Mac loyalists claim their machines are most reliable. But SquareTrade says Macs fall into the middle of the pack with a 3-year failure rate of 17.4%.

11No Title

Sony’s VAIOs are the BMWs of the PC world: premium price for performance. That reputation is well-earned with its 3-year failure rate coming in at 16.8% — third lowest.

12No Title

While it’s introduced lower-priced notebooks, it’s quality hasn’t suffered. It’s 3-year failure rate is just 15.7% — a close second to the leader.

13No Title

While not a market leader in the U.S., Asus trumped the rest of the field with a 3-year failure rate of 15.6%.

Recommended for you...

Avaya Transforms Contact Centers with New Infinity Platform
Allison Francis
Apr 25, 2025
Celona Extending Service to AT&T Customers
Jordan Smith
Apr 2, 2025
TNS to Expand Calling Solutions for Channel Partners
Jordan Smith
Mar 24, 2025
Mitel Files Chapter 11: UC Giant Seeks Fresh Start
Allison Francis
Mar 12, 2025
Channel Insider Logo

Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.

Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.