IT workforce
Understanding the Organization’s Business Strategy
More than half of all employees say they don’t understand their organization’s business strategy, but 60% of Generation X employees (aged 35 to 49) said they get the fundamentals.
Obstacles to Technological Innovation
A full 72% of all employees cite customer experience as a challenge. This is followed by lack of leadership understanding and complexity of technology, both cited at 44% each.
Organizational Ability to Impact Customer Experience
While 70% of Baby Boomers (aged 50 to 60) and 60% of Millennials said their organizations are ineffective, 40% of Gen Xers said this was the case.
Making a Positive Impact on the Organization
A quarter of Millennials cited this as their top career goal, versus 21% of Gen Xers and 23% of Baby Boomers.
Faith in Leadership
Only 41% of Baby Boomers think leadership is most qualified to make a decision, versus 57% for Gen Xers and 53% for Millennials.
Reasons for Changing Jobs
Making more money and working in a more creative environment was cited by 42% of Millennials, the same percentage for Baby Boomers and 47% for Gen Xers.
Value of Group Consensus
Only 39% of Baby Boomers value this, versus 55% of Millennials and 61% of Gen Xers.
Approaches to Recognition
Gen Xers are a little more inclined toward recognizing the entire team (64%), versus Millennials at 55% and Baby Boomers at 44%.
Recognition for Information Sharing and Collaboration
Gen Xers and Millennials said this should be rewarded at 66% and 55%, respectively. Only 43% of Baby Boomers agreed.
Millennials Prefer the Personal Touch
Attending a third-party conference, completing in-classroom training or working alongside knowledgeable colleagues were cited as the top three ways to acquire new work skills.
Recognition of Employee Accomplishments
Only 38% of Baby Boomers think this occurs versus 62% for Gen Xers and 58% for Millennials.
Social Media Usage
Gen X employees are slightly more likely to rely on social media for work than Millennials. Less than half of Baby Boomers do.