No Lazy Summer for Enterprise Tech

By Peter Coffee  |  Posted 2006-08-21 Email Print this article Print
 
 
 
 
 
 
 

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As I walked into the lobby of the San Francisco Hilton last Wednesday, it certainly didn't feel like the dog days of IT's summer. The hotel was hosting the Shared Insights conference on Customer Self Service technology and practice, where I gave an afternoon session on security issues for customer- and partner-facing sites—which I summarized in my InfraSpectrumpodcast later that week.

Among my key points: The growing requirements imposed on those who handle personal data, and the rising expectations of customers and partners for reliable protection, make it ever more attractive for all but the largest sites to purchase security from expert service providers rather than trying to do it themselves.

Also on site at the Hilton were the LinuxWorld throngs, who heard IBM promise that Linux was just the beginning of the open-source transformation of enterprise IT— and who also heard creative-rights legal eagle Lawrence Lessig congratulate them for not needing IBM to legitimize their craziness.

Meanwhile, at the other end of the country in Baltimore, eWEEK's indefatigable Darryl Taft appeared to be mind-melding with our Web site to produce a steady stream of news from the IBM Share enterprise user group event—and somewhere near the great-circle route between us, researchers at Chicago-based Luhrq were busily deconstructing the command-and-control infrastructure of the Mocbot Trojan that triggered this month's unusually urgent warning from the Department of Homeland Security.

So much for taking any kind of summer vacation.

Under the circumstances, it would be all too tempting to head for the IT war room and occupy yourself full time with fighting the fires of network threats and staying abreast of technical disruptions. As difficult as it may be, though, I hope that this column's readers will also find time to make themselves an integral part of the enterprise strategy sessions that are ultimately the reason for doing the IT gruntwork—and not fall into the trap of thinking that IT is an end, not a means.

Tell me what's on your war room's radar at peter_coffee@ziffdavis.com.

Check out eWEEK.com's for the latest news, reviews and analysis in programming environments and developer tools.

 
 
 
 
Peter Coffee is Director of Platform Research at salesforce.com, where he serves as a liaison with the developer community to define the opportunity and clarify developers' technical requirements on the company's evolving Apex Platform. Peter previously spent 18 years with eWEEK (formerly PC Week), the national news magazine of enterprise technology practice, where he reviewed software development tools and methods and wrote regular columns on emerging technologies and professional community issues.Before he began writing full-time in 1989, Peter spent eleven years in technical and management positions at Exxon and The Aerospace Corporation, including management of the latter company's first desktop computing planning team and applied research in applications of artificial intelligence techniques. He holds an engineering degree from MIT and an MBA from Pepperdine University, he has held teaching appointments in computer science, business analytics and information systems management at Pepperdine, UCLA, and Chapman College.
 
 
 
 
 
























 
 
 
 
 
 

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