Pedro Pereira

Settling on a definition for the term "managed services" over the years has proved elusive. While ignorance and misguided marketing hype have exacerbated

Solution providers are bracing for a general tightening of IT spending budgets, but those delivering managed services say they have some immunity against

Being a solution provider in the dynamic IT channel is tough enough, and it becomes especially so as you try to wrap your mind around new trends such as

As the year winds down, one of the areas to watch in the IT industry is the PC vendors. With Dell getting real about the channel, Acer integrating its

I did a double-take when I read some recent remarks by Doug Kennedy, Oracle's senior vice president of alliances. Oracle's share of indirect business has

Discerning myth from reality in the IT space often is confounding. That explains why, despite the publicity enjoyed by the managed services model in

Alan McDonald was just happy to see the sky on Thursday. The president of Allconnected, a solution provider in Simi Valley, Calif., had been driving

The SMB market rules, plain and simple. Gone are the days of technology hand-me-downs from the enterprise. That is not to say that every last vendor gets

As the fourth quarter kicks into full gear, the channel appears to be on a good footing and solution providers are looking ahead to identify areas of

The new partnership between Level Platforms and Do IT Smarter is one of the most significant recent strategic developments in the managed services market

A small French security software company is trying to make it big in America by enlisting channel partners to market its endpoint security products.

Two thirds of solution providers in a recent survey said they get at least 50 percent of their revenue from their three largest customers. With that in