Carolyn April

While there's plenty of excitement about the prospects of cloud computing, there remains just as much skepticism in the marketplace, especially within

Upon hearing his company is considered a potential acquisition target in the mind of No. 1 competitor ConnectWise, AutoTask CEO Bob Godgart quickly fired

The PSA market is never dull. It's filled with a crowded cast of players constantly flexing their muscles to show dominance in the market. Like this week,

CORRECTION: The following story has been corrected. An article in Channel Insider erroneously characterized a new partnership between CoreConnex and

Many solution providers are unsure if there is real opportunity to be had in partnering with Google. The answer is yes. But the ones who will benefit most

Web hosting company Verio launched a new offering today aimed at serving SMB customers that are looking to scale the scope of their online capabilities

There's no question that Google is a giant in the search engine and cloud computing markets, yet the company remains a neophyte when it comes to formally

Sarah Palin is weighing in on healthcare today, so I figure the topic is fair game - at least from an IT industry perspective. Bottom line, vertical

Managed services has been one of the bright spots for solution providers in the down economy, primarily because the model makes sense for cost-conscious

In an industry ripe with vendor rivalries, the latest battleground is notable for its many-against-one flavor. Alliances have been forming in what appears

Cisco learned the hard way that most partners eyeing the managed services game are not in a position to own and operate their own network operating center

When Judson Althoff took on the role of senior vice president of Oracle’s worldwide alliances and channels business 18 months ago his first marching