Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. View our editorial policy here.
In Part 2 of her interview on Channel Insider: Partner POV, Nancy Henriquez talks with host Katie Bavoso about what she learned while working for an IT vendor. After selling her second business, a managed service provider, Henriquez went to work for an IT vendor startup for the first time in her career. She says her biggest takeaway from that experience is the importance of training and educating the channel partners who sell and manage the solutions those vendors manufacture and create. With the shortage of talent in the IT industry, Henriquez says there’s no better and more necessary time to invest in the education of IT solution providers. The experienced MSP also encourages newcomers in the managed services space to absolutely find a peer group and begin networking and finding mentors immediately. Henriquez cautions not to overthink one’s choice of peer group, just pick one and get started. As she puts it, there’s enough work and space for everyone in the managed services industry and engagement with the community will add value to an MSP business. Plus, in a world where cloud marketplaces are now top of mind for both solution providers and their customers, how many vendors should MSPs and VARs partner with, and why? And finally, what’s next for Henriquez on her career journey? Find out!
Katie Bavoso is an Emmy-nominated broadcaster with a decade of professional content creation, production, hosting, and interviewing experience. Starting her career off as a TV news reporter and anchor in Maine, she pivoted to the IT channel to help connect vendors, solutions and services providers, and IT buyers through exciting video content and storytelling. Katie is now the host of Channel Insider: Partner POV, a video and podcast series shining a light on the the most innovative solution providers of the IT channel.
