Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses – and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it’s budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there’s more to the process than just posting on a job board and hoping for the best.
After spending years in the IT channel and being tasked with hiring IT talent himself, Keith founded Hirexe; a technology enable South African business process outsourcing company (BPO). Hirexe works with any business looking to grow and expand, but understands the specific staffing needs of MSPs and the industry and IT knowledge they want their candidates to come to the table with. One of the areas Hirexe excels in staffing is at the help desk with Level 1 to Level 3 technicians. Keith describes a success story in which he was able to connect an MSP to their chosen hire in one week!
Learn more about how Hirexe can help solve MSP staffing challenges at www.mspchanneljobs.com
Kaseya’s JV Varma explains how MSPs can modernize security models, strengthen cyber resilience, and move beyond reactive security practices.
Xentegra CTO Phillip Sellers explains how partners can turn AI hype into customer value while addressing security, data governance and adoption.
Arcova’s Joseph Perry discusses AI security hype, emerging risks and how channel partners can become trusted strategic advisors for customers.
Netrio CEO Mark Clayman explains how AI, automation and advisory services are reshaping MSP delivery, customer value, workforce roles and growth.
Trusted Tech’s Andy Nolan explains how partners can guide secure Microsoft Copilot adoption through governance, compliance, and measurable outcomes.
Forward deployed engineers are reshaping enterprise AI delivery and creating new consulting and managed services opportunities for channel partners.
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- Resources Resource HubsFeatured ResourcesLink to How Kaseya is Helping MSPs Evolve Security OperationsHow Kaseya is Helping MSPs Evolve Security Operations
Kaseya’s JV Varma explains how MSPs can modernize security models, strengthen cyber resilience, and move beyond reactive security practices.
Link to How Channel Partners Can Turn AI Hype into Customer ValueHow Channel Partners Can Turn AI Hype into Customer ValueXentegra CTO Phillip Sellers explains how partners can turn AI hype into customer value while addressing security, data governance and adoption.
Link to AI Security Hype Creates New Opportunities for the ChannelAI Security Hype Creates New Opportunities for the ChannelArcova’s Joseph Perry discusses AI security hype, emerging risks and how channel partners can become trusted strategic advisors for customers.
Link to Netrio CEO: How AI Will Reshape MSP Services and ValueNetrio CEO: How AI Will Reshape MSP Services and ValueNetrio CEO Mark Clayman explains how AI, automation and advisory services are reshaping MSP delivery, customer value, workforce roles and growth.
Link to Trusted Tech on Secure Microsoft Copilot AdoptionTrusted Tech on Secure Microsoft Copilot AdoptionTrusted Tech’s Andy Nolan explains how partners can guide secure Microsoft Copilot adoption through governance, compliance, and measurable outcomes.
Link to Why Forward Deployed Engineers Matter to the ChannelWhy Forward Deployed Engineers Matter to the ChannelForward deployed engineers are reshaping enterprise AI delivery and creating new consulting and managed services opportunities for channel partners.
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