Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses – and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it’s budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there’s more to the process than just posting on a job board and hoping for the best.
After spending years in the IT channel and being tasked with hiring IT talent himself, Keith founded Hirexe; a technology enable South African business process outsourcing company (BPO). Hirexe works with any business looking to grow and expand, but understands the specific staffing needs of MSPs and the industry and IT knowledge they want their candidates to come to the table with. One of the areas Hirexe excels in staffing is at the help desk with Level 1 to Level 3 technicians. Keith describes a success story in which he was able to connect an MSP to their chosen hire in one week!
Learn more about how Hirexe can help solve MSP staffing challenges at www.mspchanneljobs.com
Channel Insider’s team breaks down 2026 channel trends, including AI adoption, MSP security, cyber resilience, M&A, and partner programs.
Eaton’s Linsey Miller shares her perspective on how the company is preparing partners for power-related offerings.
Anup Kumar explains how Optiv Consulting helps enterprises bridge the gap between AI adoption and governance.
AI, integrations, and evolving vendor strategies are reshaping partner programs and MSP ecosystems in 2026.
Cisco unveiled Cloud Control and a new AgenticOps strategy, creating new opportunities in services, integration, and AI governance.
CHG-MERIDIAN’s Simon Harrsen explains how financing, device lifecycle management, and more expand opportunities.
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Link to Video: What Partners Need to Know About Cisco Cloud ControlVideo: What Partners Need to Know About Cisco Cloud ControlCisco unveiled Cloud Control and a new AgenticOps strategy, creating new opportunities in services, integration, and AI governance.
Link to How Leasing Helps Channel Partners Win Bigger DealsHow Leasing Helps Channel Partners Win Bigger DealsCHG-MERIDIAN’s Simon Harrsen explains how financing, device lifecycle management, and more expand opportunities.
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