Video: How Kura Sushi USA Uses Scale Computing to Deliver a Seamless Dining Experience

Discover how Kura Sushi USA leverages Scale Computing and trusted IT partner KME Systems to reduce downtime and deliver a seamless dining experience across 500+ global locations.

Written By: Katie Bavoso
Jul 31, 2025
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In this episode of Partner POV ON-SITE from Scale Computing Platform//2025 in Las Vegas, host Katie Bavoso sits down with Jack Ahrens, Director of IT at Kura Sushi USA, and Mark Essayian, General Manager at KME Systems, to discuss how the restaurant chain is leveraging Scale Computing and its partners to power its rapid growth and ensure consistent customer satisfaction.

Kura Sushi, a global restaurant brand with 500+ locations, uses a combination of in-house expertise and trusted technology partners to manage its unique infrastructure needs. Hear how Scale Computing helps reduce downtime, streamline operations, and support future scalability across the U.S. Plus, get insight into why KME Systems pivoted from a VMware partnership to one with Scale Computing—and never looked back.

🔍 Topics and Time Codes:

00:00–00:42 – Introduction to Kura Sushi USA and its growing IT footprint

00:42–01:24 – Why Kura Sushi relies on trusted partners like KME Systems

01:24–02:08 – How Scale Computing prevents costly restaurant downtime

02:08–02:46 – Impact of infrastructure upgrades on staff and guest experience

02:46–03:17 – Seamless Scale Computing implementation and future expansion plans

03:17–04:02 – The power of Scale’s partner ecosystem (with Mako Networks)

04:02–05:02 – Why KME Systems shifted from VMware to Scale Computing

thumbnail Katie Bavoso

Katie Bavoso is a 2017 Regional New England Emmy-nominated broadcaster with over a decade of professional content creation, production, hosting, and interviewing experience. Starting her career off in TV news, she pivoted to the IT channel to help connect vendors, solutions and services providers, and IT buyers through exciting video content and storytelling. Katie is now the host of Channel Insider: Partner POV, a video and podcast series shining a light on the most innovative solution providers of the IT channel.

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