SHARE
Facebook X Pinterest WhatsApp

IT Distributors End Free Ride on Shipping

IT distributor Tech Data will institute a $2 handling fee on all orders shipped, the company revealed during its earnings announcement and call Aug. 21. Tech Data’s move follows a similar one announced by its larger rival Ingram Micro earlier in August. A third IT distributor, Synnex, is "taking a wait-and-see approach" to adding such […]

Written By
thumbnail Jessica Davis
Jessica Davis
Aug 21, 2008
Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

IT distributor Tech Data will institute a $2
handling fee on all orders shipped, the company revealed during its earnings
announcement
and call Aug. 21. Tech Data’s move follows a similar one
announced by its larger rival Ingram Micro earlier in August.

A third IT distributor, Synnex, is "taking a wait-and-see approach"
to adding such a handling fee, a spokesperson said. The company does not
currently charge such a fee.

And Avnet’s Technology Solutions group also started
passing through fuel surcharges this month to its partner community for all
orders shipped from an Avnet facility or one of its factory drop ship
suppliers.

"It’s a direct pass through—whatever they get charged by the shipping
company, that’s the amount they pass through," the spokesperson said.

Tech Data CEO Bob Dutkowsky told Channel Insider in an interview
that rising fuel costs prompted the institution of the handling fee.

"For whatever reason, IT distribution had evolved to offer free freight
while the vast majority of other businesses made you pay freight,"
Dutkowsky told Channel Insider. "That made sense when gas was 50 cents a
gallon, but now gas is $4 a gallon."

Similarly, he said, back when a laptop cost $4,000, freight made up a small
percentage of the bill. But now that laptop prices have dropped and freight
costs have risen, shipping makes up a much larger portion of the total cost, he
said.

The new Tech Data handling fee is a flat rate per order, so VARs that
consolidate orders can reduce the amount they will pay. And many VARs may not
pay the fee at all, but instead may choose to pass it along to the end
customer.

"In the grand scheme of things $2 is not tremendous," Dutkowsky said.
"$2 still does not cover our costs. This is not a profit initiative by
Tech Data. Our goal is to defray some of the cost of shipping and
freight."

Ingram Micro sent a letter to VARs earlier in August, announcing similar plans.
"The operational costs of doing business in North America, and around the world, are steadily increasing—especially
when it comes to freight and transportation," the company said in its
letter. "…Ultimately, our goal is to address the rising cost of freight
and use our core logistics expertise and scale to help you manage your costs as
best we can. This was a difficult decision, but a necessary one. Ingram Micro
remains committed to ensuring that your shipments reach their destinations in a
timely and efficient manner."

Recommended for you...

Manny Rivelo on Evolving Channel & How MSPs Can Get Ahead
Victoria Durgin
Aug 20, 2025
Databricks Raises at $100B+ Valuation on AI Momentum
Allison Francis
Aug 20, 2025
Keepit Achieves SOC 2 Type 1 & Canadian Ingram Micro Deal
Jordan Smith
Aug 20, 2025
AI Customer Service Fails to Satisfy Consumer Needs: Verizon
Franklin Okeke
Aug 19, 2025
Channel Insider Logo

Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.

Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.