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Dell, SAP Expand Support for Each Other’s Products

NEW YORK—Dell Inc. and SAP AG are extending their eight-year alliance via enhanced services and support offerings, the chief executives of both companies said Wednesday at a press conference here. Talking to about 60 reporters and analysts, Dell Chairman and CEO Michael Dell said that software products from enterprise applications market leader SAP offer the […]

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thumbnail Jeffrey Burt
Jeffrey Burt
Apr 28, 2004
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NEW YORK—Dell Inc. and SAP AG are extending their eight-year alliance via enhanced services and support offerings, the chief executives of both companies said Wednesday at a press conference here.

Talking to about 60 reporters and analysts, Dell Chairman and CEO Michael Dell said that software products from enterprise applications market leader SAP offer the same value proposition to customers that his own company’s products offer on the hardware side—lower cost of ownership and greater performance in an industry that is increasingly turning to industry-standard technologies.

“The enterprise is at an inflection point, where we are seeing things turning to a standards-based platform at an increasing rate,” Dell said. “We want to accelerate that.”

Henning Kagermann, chairman and CEO of Walldorf, Germany-based SAP, said customers are looking for the same proposition out of their software, a key reason for the company’s NetWeaver integration layer, which brings together the myriad enterprise software offerings from SAP. “We [provide] mission-critical applications, so we have some customers that can run 90, 95 percent of their business on SAP,” Kagermann said.

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thumbnail Jeffrey Burt

Jeffrey Burt has been a journalist for more than three decades, the last 20-plus years covering technology. During more than 16 years with eWEEK, he covered everything from data center infrastructure and collaboration technology to AI, cloud, quantum computing and cybersecurity. A freelance journalist since 2017, his articles have appeared on such sites as eWEEK, eSecurity Planet, Enterprise Networking Planet, Enterprise Storage Forum, Channel Insider, The Next Platform, ITPro Today, Channel Futures, Channelnomics, SecurityNow, and Data Breach Today.

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