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Coming to Terms With Microsoft Office 365

Microsoft Office 365 Coming to Terms With Microsoft Office 365 Many solution providers are using the transition to Microsoft Office 365 to establish or expand their managed service practices, a new study finds. Inhibitors to Microsoft Office 365 Adoption While 71% cited customer concerns about the cloud; 44% pointed to the actual migration process. Where […]

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Michael Vizard

Jul 7, 2015

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Microsoft Office 365

Coming to Terms With Microsoft Office 365

Many solution providers are using the transition to Microsoft Office 365 to establish or expand their managed service practices, a new study finds.

Inhibitors to Microsoft Office 365 Adoption

While 71% cited customer concerns about the cloud; 44% pointed to the actual migration process.

Where Solution Providers Make Microsoft Office 365 Money

Solution providers ranked consulting and managing the migration process as the top two best sources of margins.

Number of Microsoft Office 365 Engagements

On average, solution providers report accomplishing 15 in the last year, with plans to complete 17 more in the next 12 months.

Revenue Sources for Microsoft Office 365

While 40% said most of their revenue comes from project-based work, another 39% cited managed services. Only 14 cited actually reselling Microsoft Office 365.

Follow-On Microsoft Office 365 Opportunities

A full 84% said it was very likely or likely that customers would request additional cloud services. Only 1% said it was unlikely.

Top Features Wanted in Data Migration Tools

Ease of use topped the list, at 54%, followed closed by saving solution provider time at 51%.

Top Features Wanted in Project Management Tools for Migration

Automated email discovery tops the list, at 62%, followed by automated desktop setup of Outlook, patches and data, at 44%. Automated provisioning was a close third, at 42%.

Self-Identification of Partners

Nearly half (48%) described themselves as managed service providers, while 36% said they had more than one business model.

Michael Vizard

Michael Vizard is a seasoned IT journalist, with nearly 30 years of experience writing and editing about enterprise IT issues. He is a writer for publications including Programmableweb, IT Business Edge, CIOinsight, Channel Insider and UBM Tech. He formerly was editorial director for Ziff-Davis Enterprise, where he launched the company’s custom content division, and has also served as editor in chief for CRN and InfoWorld. He also has held editorial positions at PC Week, Computerworld and Digital Review.

Coming to Terms With Microsoft Office 365

Michael Vizard

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