John Moore

Harry Glasspiegel and Bob Zahler have seen it all when it comes to outsourcing. Glasspiegel and Zahler, as attorneys at Shaw Pittman, helped negotiate some of the earliest outsourcing deals. They co-founded the law firm’s sourcing customer advisory practice 17 years ago. The practice worked such landmark deals as Electronic Data Systems Corp.’s Continental Airlines […]

An open-source business-application vendor is ramping up its U.S. partner push as it seeks small to midsized customers. In February, Perot Systems launched a Clinical Solutions Center to centralize its clinical resources and project management methodologies in one organization. In the following months, Perot Systems appointed Dr. Kevin Fickenscher to the newly created post of […]

News of the nation’s slowing economic growth rate has given channel players something to think about. The gross domestic product rose at an annual rate of 3.1 percent in the first quarter, according to the Commerce Department. That’s down from a 3.8 percent growth rate in the previous quarter. So, is the economy weakening or […]

As securities and commodities trading becomes increasingly electronic, service providers may find it to be an increasing source of business. The ascendancy of electronic trading came to the fore April 20 when the New York Stock Exchange disclosed a plan to merge with Archipelago, an electronic trading company. Two days later, Nasdaq Stock Market Inc. […]

Over the years, philosophers from Karl Max to Yogi Berra have observed the tendency of history to repeat itself—as tragedy, farce and/or déjà vu all over again. Outsourcing has been around long enough to inspire that haven’t-we-been-here-before feeling. The current surge in outsourcing projects, taking off with the 2001 recession, seems a lot like the […]

The appetite for IT services acquisitions surfaced again this week, with deals going down in the consulting and distribution sectors. Cognizant Technology Solutions on Monday reported the acquisition of Fathom Solutions LLC, a Chicago-based consulting shop that emphasizes the telecommunications and financial services industries. Also on Monday, Caxton-Iseman Capital Inc. disclosed a definitive agreement to […]

Last year, industry analysts pointed to 2005 as a potential watershed for services-oriented architecture and its purveyors. Early anecdotal evidence indicates that this prediction may bear out. Consultants and integrators are building SOAs that are more than pilot installations. BearingPoint Inc. recently announced a project at Fireman’s Fund Insurance Co. that employs an SOA. BearingPoint […]

Resolution, a United Kingdom-based insurance company, has extended its BPO deal with a subsidiary of Unisys Corp. Unisys Insurance Services Ltd.’s extended contract will incorporate administration and support services for Swiss Life UK, which Resolution Life Group Ltd. acquired late last year. Under the arrangement, Unisys will process and administer Swiss Life’s 750,000 file and […]

The burgeoning market for business-process outsourcing in human resources applications and functions holds ample opportunity for growth—but also some daunting challenges for vendors seeking to take part. First the good news: A recent Yankee Group report predicted that the global HR BPO market will grow 27 percent in 2005 and continue to grow at a […]

Service providers targeting business process outsourcing can expect ample growth in the human resources sector. That’s the analysis of industry experts, who expect plenty of deals to surface in the coming months. A report released Monday by the Yankee Group predicted that the global HR BPO market will grow 27 percent this year to more […]

The investor consortium aiming to acquire SunGard Data Systems Inc.announced Tuesday that, if the acquisition succeeds, it will keep the $3 billion IT software and services firm intact. On Monday, Silver Lake Partners and six other private equity investment firms agreed to purchase the publicly traded SunGard for an estimated $11.3 billion. SunGard’s stock has […]

The rise in oil prices has triggered an uptick in energy industry IT projects, according to executives at EnterSys Group LP, an IT services firm based in Houston. EnterSys’ global SAP practice—which is focused primarily on energy companies—is growing revenue at 20 percent to 30 percent per year, a rate that may edge higher still, […]