Jessica Davis

ConnectWise, a provider of professional service automation applications, says it has developed a cloud-based platform for unified business process management systems to enable easy integration of third-party applications to its platform. The Tampa, Fla.-based company says the new platform provides tight integration between ConnectWise PSA software and other technologies for VARs, MSPs and IT service […]

Back when the credit crisis really began a little over a year ago—Sept. 23, 2008—Maryann Von Seggern, director of Cisco Capital was at a staff meeting with Cisco’s channel chief Keith Goodwin in the networking giant’s San Jose, Calif., headquarters. “We found out people’s bank accounts had been frozen,” she says, talking about how all […]

Interested in becoming a part of the enigma that is Apple’s Authorized Reseller program? Join the club.   Apple has certainly gained momentum in recent years, boosting PC market share, pumping up its reputation with clever advertisements, and taking the world by storm with the iPhone and all the apps that make that platform so sought […]

Looking to help its reseller channel partners boost their profitability by making it easier for them to offer services, networking vendor Brocade is expanding its Alliance Partner Network program to enable partners to offer Brocade-certified services and support. Specifically, Brocade will enable its channel partners to get certified for its Professional Services Program (PSP), which […]

Dell’s acquisition of Perot Systems won’t have a major impact on Dell’s reseller channel partners in its PartnerDirect program. That’s according to Greg Davis, Dell’s global channel chief, who was quick to issue a statement of his own to reassure the company’s channel partners in the wake of Dell’s announcement of the $3.9 billion acquisition […]

Dell/Perot and HP/EDS A Tale of Two Services Acquisitions A little over a year ago, HP (NYSE:HPQ) announced plans to buy IT consulting and outsourcing giant EDS. But storm clouds were gathering in the form of the worst economic downturn that many believe the U.S. has seen since the Great Depression. That environment has made […]

Looking to sharpen its focus for Cisco products and customers, specialty networking distributor Westcon Group says that Cisco products will now be sold worldwide through the Comstor brand widely known for Cisco sales – creating a Comstor Worldwide organization. The change is expected to enable partners to leverage more resources, says longtime Comstor executive Bill […]

Xerox says just because HP has created a big hoopla around managed print services with its host of product, alliance and MPS announcements this week doesn’t mean they are the best choice for all customers or maybe even any customers. It’s not surprising to hear Xerox take such a stance. After all, Xerox is a […]

Partner-delivered services seem to be recession-proof, according to a new survey of reseller channel partners. The survey of IDC’s Channel Panel for the second quarter found that the highest levels of service revenue, making up 47 percent of total partner revenue, came from those who sold networking products. But the revenue received from reselling third-party […]

While greeted with much fanfare when announced in April, Oracle’s (NASDAQ:ORCL) planned acquisition of Sun Microsystems (NASDAQ:JAVA) has seemed to lose much of its shine recently. Indeed, observers, including analyst Rob Enderle, point out that one of the original suitors, IBM, may have become the real beneficiary of the proposed Oracle-Sun deal, as customers waiting […]

With its reseller channel partners in mind, NetApp has simplified its FA2000 product line, reducing the number of SKUs from over 45 to about 10. NetApp this week also announced a new FAS2040 storage system for midsized enterprise and distributed enterprise customers and announced significant price reductions for its FAS2020 systems. “These changes came as […]

Looking to improve its relationships with channel partners that serve the small business market, Cisco this week has announced a new partner profitability framework that enhances several financial benefits to better serve the needs of smaller channel partners, plus a new unified threat management device and an improved entry-level unified communications system. The moves come […]