Carolyn April

Did your world come crashing down on Thursday when you tried to tweet something and it failed? I, for one, survived the well-publicized hack attack on

Historically, marketing investments have been treated as a near-luxury—or sometimes an afterthought—among a majority of solution providers and resellers.

Intuit has come a long way from the days of shrink-wrapped QuickBooks. Last October, the personal finance software maker jumped on the

The economy is fraying everybody's nerves, but the tone among IT industry market leaders has gotten slightly nuts of late -- especially among the hardware

Recession, what recession? Never one to shy away from shopping, IBM’s Software Group went on a buying spree this week, scooping up analytics provider SPSS

IBM has agreed to plunk down $1.2 billion to acquire SPSS, a maker of predictive analytics software and solutions based in Chicago. IBM says the all-cash

Here's one of those cautionary tales about social networking: Too much can be WAY too much, even for techno-god Bill Gates. Gates quit Facebook this week.

Dissecting Microsoft's First Bad Year by Carolyn April No Title Despite a humbling the likes of which it's never before seen, Microsoft and its channel

Talk about a wide-open sales opportunity for the channel. A recent online survey designed to measure IT effectiveness at small businesses found that

Microsoft went for blood this week against Sage Software, one of the Redmond, Wash., software giant's leading rivals in the ERP and business software

Microsoft’s forthcoming Windows 7 operating system was released to manufacturing on Wednesday, a milestone that signals the formal completion of the

Not every unified communications player is, or needs to be, the size and scope of a Cisco or even an Avaya. A Dutch company called StartReady is looking