Video: Integris CEO and CRO on AI, Acquisitions, and How To Be an Irreplaceable MSP

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn Mathis, CEO of Integris, and Kyle Wewe, Chief Revenue Officer, to discuss Integris’ bold vision for 2026 and beyond.

Glenn shares how his role has evolved since becoming CEO in 2025, how Integris is investing heavily in AI, automation, and the application layer, and why the company is acquiring both MSP and non-MSP businesses to build a true digital-state platform. Kyle explains how verticalization, deep customer expertise, and advisory services are helping Integris stand out in an increasingly crowded MSP market — and what customers can do with the additional AI budget many are allocating in 2026.

This conversation dives into how MSPs can move beyond infrastructure, avoid commoditization, and become long-term strategic partners for their customers.

Topics & Time Codes

00:00 – Welcome & 2026 vision for Integris
Glenn Mathis returns to Partner POV as CEO alongside new CRO Kyle Wewe.

01:28 – Glenn’s new role as CEO & setting the pace for growth
How Integris is aligning strategy, culture, and investments for the future.

03:25 – From infrastructure to the digital state
Why Integris is expanding into data, applications, and AI-driven services.

04:20 – Why Kyle joined Integris as CRO
Culture, transformation, and growth opportunities.

06:30 – What Glenn looks for in executive leaders
Curiosity, adaptability, and building for what’s next.

09:33 – Why Integris refuses to be a “replaceable MSP”
How positioning and portfolio strategy prevent commoditization.

13:12 – Verticalization as a true differentiator
Building industry-specific playbooks, KPIs, and automations.

18:31 – Avoiding price-based buying decisions
Why Integris invests heavily in assessments and advisory up front.

23:10 – Acquiring beyond MSPs
How data, automation, and AI companies fit Integris’ strategy.

25:34 – The application layer focus for 2026
Helping customers actually use the data they already have.

28:14 – How Integris is investing in AI
Reimagining workflows with AI agents and automation.

31:09 – Launching an AI Center of Excellence
Upskilling teams and building vertical-specific automations.

32:47 – How customers should use their AI budgets in 2026
Practical guidance for starting (or scaling) an AI journey.