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Sanjib Sahoo, executive vice president of Global Technology and chief digital officer at Ingram Micro, offers IT channel solution providers advice on how to approach incorporating AI to solve customer challenges.
Speaking with Channel Insider’s Katie Bavoso at Channel Partners Conference & Expo 2024, Sanjib Sahoo reviewed takeaways from his keynote on AI. Sahoo tells channel partners to focus on the customer experience and learn what challenges and problems their customers face before deploying an AI solution. The Ingram Micro executive also invited solution providers to explore how the distributor’s Xvantage platform can help channel partners begin their AI journeys.
Katie Bavoso is an Emmy-nominated broadcaster with a decade of professional content creation, production, hosting, and interviewing experience. Starting her career off as a TV news reporter and anchor in Maine, she pivoted to the IT channel to help connect vendors, solutions and services providers, and IT buyers through exciting video content and storytelling. Katie is now the host of Channel Insider: Partner POV, a video and podcast series shining a light on the the most innovative solution providers of the IT channel.
