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Video: How Integris Built A National MSP Platform To Serve SMB Customers

Integris President & COO Glenn Mathis joins Channel Insider: Partner POV to discuss MSP growth strategies, AI in IT services, and how to scale while maintaining a local touch.

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Mar 5, 2025

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What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to medium sized customer market. I

n this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn to discuss how Integris serves regulated industries like community banks, how the MSP helps customers derive value from data, and what makes an MSP a true platform. They also explore key strategies for MSPs looking to grow and how private equity factors into the equation.

📌 Timestamps:

00:00 The Integris Growth Story

03:30 Scaling Through Mergers & Acquisitions

07:45 Keeping a Local Touch at a National Scale

12:00 AI, Automation & the Future of IT Services

18:30 Why Community Banks Are a Key Focus

25:00 Lessons for MSPs Looking to Scale

30:15 What Defines a True MSP Platform

35:40 Private Equity’s Role in MSP Growth

🔗 Learn more about Integris at integrisit.com 👍

Katie Bavoso

Katie Bavoso is a 2017 Regional New England Emmy-nominated broadcaster with over a decade of professional content creation, production, hosting, and interviewing experience. Starting her career off in TV news, she pivoted to the IT channel to help connect vendors, solutions and services providers, and IT buyers through exciting video content and storytelling. Katie is now the host of Channel Insider: Partner POV, a video and podcast series shining a light on the most innovative solution providers of the IT channel.

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