Recent Articles
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Showing the Value of Data Protection as a Service
Being a managed service provider (MSP) not only can seem like a thankless endeavor, but customers also often forget about the value of the service being provided when it’s consistently done well. As with most services provided well over time, customers have a tendency not only to take those services for granted, but also to…
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MSPs Are Evolving Into Enterprise Command Centers
As part of the process of providing more value to customers, managed service providers are evolving from being the provider of a single IT service to being integrators of multiple services delivered primarily via the cloud. As a result of this shift to service integration and management, MSPs are turning their traditional network operations centers…
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Inside the IT Security Budget Paradox
Security spending Inside the IT Security Budget Paradox Despite a major increase in high-profile IT security breaches, the amount of time and money most organizations are allocating to security remains stagnant. Where Control of the IT Security Budget Lies Respondents reported the CIO/CTO have control most often, at 37%, followed by business unit leaders, at…
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Asigra Embraces Appliances to Attract MSPs
It seems just about every vendor is trying to recruit managed service providers (MSPs) these days, in recognition of the fact that while IT is certainly getting more automated, somebody still has to deliver the service. Asigra is the latest vendor to unveil an appliance designed for MSPs to deliver data protection services. After selling…
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Customers Say MSPs Help Make Them More Competitive
MSPs Customers Say MSPs Help Make Them More Competitive More firms are adopting managed services for a variety of reasons, including to improve the efficiency of their IT operations. It isn’t just about cost anymore. Growth in Managed Services Adoption 68% of organizations have used an outside IT firm for services to manage one or…
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Datto Extends Its Data Protection Reach
Datto today unveiled additions to its data protection cloud service that include backup for data stored on Microsoft Office 365 and a dedicated router that managed service providers can implement to maintain connections to the Datto data protection cloud service. In addition, Datto announced support for a Linux agent and file and synchronization software from…
