Mid-Market Businesses Need MDR: DSN on Proactive Security

The mid-market cybersecurity challenge

Sophisticated attacks once reserved for Fortune 500 enterprises are now common in the mid-market. Ransomware campaigns, identity-based intrusions, and advanced persistent threat (APT) groups increasingly target organizations with fewer resources and smaller IT teams.

Limited budgets, constrained staffing, and expanding compliance requirements create blind spots, leaving mid-sized organizations exposed.  

Key Pain Points Affecting Mid-Market Security

These are the core pain points affecting mid-market security today.

Alert fatigue and overwhelming security noise
Multiple tools — endpoint, email, cloud, and identity, to name a few — generate large volumes of alerts. Without playbooks or triage workflows, internal teams struggle to determine what matters.

Limited SOC resources and lack of 24×7 coverage
Most mid-market teams cannot staff nights and weekends, nor maintain advanced detection engineering, threat hunting, and incident response expertise. This creates long dwell times that attackers exploit.

Tool sprawl and shadow IT complexity
Integrating, correlating, and managing multiple platforms is difficult without dedicated analysts and response processes.

Increasing compliance pressure
Regulations such as GDPR, HIPAA, PCI, and SOX demand faster detection, incident documentation, and demonstrable defense measures.

These challenges have only intensified as attackers adopt new living-off-the-land techniques, including abusing tools like Microsoft Teams or Quick Assist to infiltrate environments without deploying traditional malware.

Mid-market organizations need proactive, managed defense that closes skills gaps, reduces noise, and shortens response times. Tools alone are no longer sufficient — outcomes matter.

Why EDR alone falls short in today’s threat landscape

Endpoint detection and response (EDR) plays a valuable role in endpoint visibility — but visibility is not the same as protection. EDR detects threats, but someone still must analyze alerts, validate signals, investigate anomalies, and take action.

Where EDR falls short:  

• EDR requires internal teams to tune detections, interpret alerts, and respond correctly.
• Without 24×7 coverage, high-risk events can sit untouched during nights and weekends.
• Modern attacks often involve identity misuse, SaaS compromise, and social engineering, activities that traditional EDR was never designed to monitor.

The Natural Evolution: Managed Detection and Response (MDR)

MDR builds on EDR with automation, human-led investigation, and always-on expertise. It provides:

• Continuous visibility and triage
• Threat hunting across endpoint, identity, and collaboration tools
• Guided or fully managed containment
• Incident documentation and reporting

This evolution is essential because attackers increasingly bypass malware-centric defenses and exploit legitimate tools and credentials to gain footholds.

Enterprise MDR Made Accessible to the Mid-Market

Through DSN’s partnership with Bitdefender, mid-market customers gain access to:

• A global MDR SOC with more than 285 analysts
• Playbook-driven response actions
• Broader behavior-based detection beyond endpoint events
• Breach warranty terms that provide assurance to executives and boards

This partnership transforms what mid-sized organizations can achieve — without needing to build a costly in-house SOC.

DSN + Bitdefender: Partnering for proactive security

DSN Group is a trusted technology advisor known for helping mid-sized organizations adopt best-in-class cybersecurity without complexity. Its partnership with Bitdefender brings together elite MDR capabilities with DSN’s consultative guidance and integration expertise.

How the Strategic Partnership Works

• DSN ensures customers are supported throughout onboarding, configuration, and integration.
• Bitdefender provides the MDR engine: technology, a global SOC, and detection engineering.

Bitdefender MDR in Action

• 24×7 monitoring, detection, and response
• Rapid containment of threats through host isolation, process termination, and account disablement
• MITRE Engenuity #1 ranking for actionability and low noise
• Audit-ready reporting and executive dashboards
• Breach warranty coverage to reinforce confidence

DSN’s Role in Customer Success

• Simplifies and accelerates MDR deployment for mid-market IT teams
• Aligns security controls with each organization’s compliance and operational needs
• Acts as a single point of contact between clients and Bitdefender
• Ensures integration hygiene and conducts health checks during the first 30 to 60 days
• Leads runbook alignment and tabletop exercises to ensure response expectations are clear

DSN makes onboarding and integration painless, while Bitdefender MDR provides the always-on analysts and response muscle. Customers get enterprise-grade protection without building a 24×7 SOC, plus documented incident reporting and warranty assurance.

Lessons from the San Antonio Spurs

When the San Antonio Spurs expanded globally, their small IT team faced new layers of complexity and increased cyber risk. They needed 24×7 protection, faster detection, and fewer false positives — without adding headcount.

How Bitdefender MDR Delivered Impact:

• Around-the-clock monitoring
• Rapid containment of suspicious activity
• Fewer false positives and reduced manual investigation
• Stronger visibility and operational peace of mind

This level of enterprise-grade protection is the same experience DSN enables for all mid-market clients by pairing Bitdefender’s MDR capabilities with consultative guidance and support.

What This Means for Mid-Market Organizations:

• Effective MDR requires collaboration, not just technology.
• Organizations mature faster when experts like DSN help define guardrails, align runbooks, and streamline communication.
• Clear expectations around automated vs. approval-based containment decisions significantly improve response speed.

Why customers should partner with DSN

MDR is now a business necessity for mid-sized organizations facing modern threats with limited resources. DSN helps customers adopt MDR with clarity, confidence, and measurable outcomes.

The Business Case for MDR Adoption

• Operational efficiency: Offload 24×7 monitoring and threat hunting so internal teams can focus on strategic initiatives.
• Cost-effectiveness: Avoid the expense of building, staffing, and maintaining an internal SOC.
• Compliance readiness: Gain continuous visibility, standardized reporting, and documented incident procedures.
• Peace of mind: Access enterprise-grade defenses without enterprise-level complexity.

DSN combines Bitdefender’s award-winning MDR technology with a partnership-first approach, ensuring implementation success, seamless integrations, and ongoing alignment with business goals.

Protect your business before threats strike. Connect with DSN’s team to assess your defenses and learn how Bitdefender MDR can protect your organization around the clock.