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Security services are a growing opportunity for many MSPs, but they can be costly and time-consuming to develop and deliver to clients. We spoke with ArmorPoint CRO Ashley Capps and an ArmorPoint partner to discuss how the company brings unified security to market.
Managed security meets unified platform across SIEM, SOC and more
ArmorPoint was founded in 2018 as an MSSP offering clients a variety of services, including standard SIEM and SOC capabilities. The company quickly added its own platform technology, which it now leverages in its service delivery with customers and other partners.
“What we found very quickly was that the platforms on the market just weren’t up to the standards of what we were providing, and so we built a platform that was,” Capps said.
ArmorPoint offers its platform and service capabilities to MSPs and other providers who want to provide full-service security but lack the resources to build their own offerings.
“ArmorPoint brings clarity, visibility, and support to our team. Their platform and SOC expertise give us the insight we need to deliver enterprise-level protection with confidence, while also enabling us to offer clients leading-edge security services, including risk assessments, at a competitive value,” said Jason Fenoglio, the director of information security at High Touch Technologies.
To bolster its threat detection capabilities, ArmorPoint has recently announced an integration with Cyware, a threat intelligence operationalization platform provider. The companies say the partnership allows customers to “correlate threat intel with real-time data from SIEM, EDR, IAM, and vulnerability management tools.”
Alert fatigue is one of several focus areas that ArmorPoint aims to solve for partners and midmarket businesses
Capps highlights a growing concern for security teams, which we have covered several times on Channel Insider: the sheer volume of threat alerts is overwhelming to many systems.
“The sheer amount of threat alerts impacts companies differently. Some just need an extra set of hands to manage it all, but others need more,” Capps said. “When we talk to people about their tooling, and there’s a lot of it on the market now, we tell people to ask how the tools are going to reduce your mean time to respond and add to your efficiencies.”
Beyond just the total volume of potential risk, Capps says she and her team still see organizations focused on specific tasks rather than the more holistic approach to security she advises is necessary.
“The biggest challenge we still see is that so many businesses come to us with a checklist based on a compliance framework and just think that completing that is all they need to do,” Capps said. “A checklist of criteria, though, does not necessarily equal a protected, secure organization.”
“When we talk with people, I want to get them to expand their thinking beyond just a checklist, but many people are still stuck there in just wanting to buy point solutions and run through a checklist and then think that’s it,” Capps continued.
ArmorPoint’s channel program supports MSPs and others as they deepen security offerings
While end-user businesses struggle with a lack of resources and alert fatigue, partners face many of the same challenges across their client base. ArmorPoint’s partner program enables MSPs and other organizations to leverage the company’s platform and services to enhance their own security offerings.
“The real benefit I’m seeing with our partners is that they don’t have the time or resources to build and hire a full security program, and we provide that coverage through the platform and our services,” Capps said.
“We can be the experts in the management and co-delivery of the program, and they can be the experts on their customers and what those organizations need,” she continued.
As the threat landscape continues to expand and mature, with emerging technologies as prevalent in threat actors’ toolboxes as they are in those of security experts, channel partners will likely need to offer more specialized security services to retain clients.
For ArmorPoint, that demand provides ongoing opportunities to support MSPs and their customers as everyone works towards a more secure future.
“The best and worst thing about our industry is that we definitely won’t be put out of work any time soon,” said Capps.
