OnForce Prices Stabilize Break/Fix Work Still Dominates in Q2
Online technology services marketplace OnForce’s second quarter report on service volumes and prices for various technology services showed that pricing still remains under pressure as it has for the past several quarters, but work-order pricing began to stabilize at the end of Q2.That’s good news for the marketplace’s service providers. Here’s what else the second quarter results showed.
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Biggest work order volume in Q2, by category:PC Desktop 32% (29% in Q1)TV/Video 19 % (23% in Q1)Network 13% (16% in Q1)Printer 9% (11% in Q1)
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OnForce says that while the hourly rate for VoIP/Telephony work was almost double that of any other category, the area still experienced pricing pressure that hurt many of the categories. Work order value for VoIP/Telephony dropped from $359 to $271.Meanwhile, average work order value for the PC Desktop category dropped from $114 to $101.
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Average work order value categories that saw an up tick in pricing included Network/Server up 19% Other up 11.8%Security up 7.6%Peripheral up 12.4%
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The top 5 most expensive states (including Washington, D.C.) for technology service jobs were:South DakotaWashington, D.C.VermontNorth Dakota Alaska
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The 5 least expensive states were:North CarolinaMinnesotaMississippiSouth CarolinaColorado
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In terms of service volume the top states were:California, served by 1,311 techniciansTexas, served by 1,120 techniciansFlorida, served by 1,124 techniciansNew York, served by 1,604 techniciansIllinois, served by 819 technicians
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States with lowest service volumes were:Oklahoma served by 342 techniciansWisconsin, served by 537 techniciansMassachusetts, served by 639 techniciansAlabama, served by 455 techniciansTennessee, served by 438 technicians
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Top cities in terms of volume were:HoustonChicagoNew YorkLos AngelesDallasLas VegasAtlantaSan DiegoPhoenixMiamiSan AntonioTucsonSt LouisAustinSan Jose