dcsimg
 

Cloud Apps for the Medical Vertical

By Chris Talbot  |  Print this article Print
 
 
 
 
 
 
 

Catering to a specific vertical market has proven to be a successful strategy for many VARs and MSPs. Here's how one managed service provider, CSG Healthnet Solutions, has built a business specializing in IT for dental offices.



"There are a few like Curve Dental, which is a cloud-based solution that is getting into the market," Robinson said. "The problem in dental markets right now is with the digital radiography and all of the imaging, you’re required to have a pretty high-speed Internet connection to upload and download those images."

Unfortunately, current solutions degrade the image for faster transmission speeds, Robinson explained. Until faster and cheaper Internet speeds are available, the cloud is still a bit of a dream for some of the core functions of dental offices.

CSG uses N-able Technologies’ managed service provider platform to provide remote monitoring and management services to its clients, which Robinson said reduces the number of on-site calls his technicians have to make. The N-able platform was also chosen because it allows CSG to be proactive in its maintenance rather than reactive, which is important when dealing with dental clients. If a technology failure takes one dental chair down, then that workstation isn’t producing, so CSG has to provide an uptime guarantee. N-able’s platform allows them to do that, he said.

"They need the system to be able to give them the speed that they need and the response that they need. And the accuracy," Robinson said.

In building the business, new clients tend to come through referrals or through the various vendors that CSG works with. As Robinson explained, the vendors don’t typically have their own integration teams, and that’s where channel partners like CSG come in.


 

 
 
 
 
 
 
 
 
 
























By submitting your information, you agree that channelinsider.com may send you channelinsider offers via email, phone and text message, as well as email offers about other products and services that channelinsider believes may be of interest to you. channelinsider will process your information in accordance with the Quinstreet Privacy Policy.

 
 
 
 
 
 

Submit a Comment

Loading Comments...
























By submitting your information, you agree that channelinsider.com may send you channelinsider offers via email, phone and text message, as well as email offers about other products and services that channelinsider believes may be of interest to you. channelinsider will process your information in accordance with the Quinstreet Privacy Policy.

 
 
 
 
 
 
 
 
 
Thanks for your registration, follow us on our social networks to keep up-to-date