Silverback, EqualLogic Partners in LimboBy Jessica Davis | Print
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Partners of the Dell-acquired companies are awaiting news on the channel's future and quietly weighing their options.Competitors to Silverback and EqualLogictwo companies recently acquired by Dellhave been quick to poach partners who may be disenchanted with the idea of working for one-time channel nemesis Dell.
The recent timing of Dell's announced plans to acquire EqualLogic couldn't have been better for Hifn, an EqualLogic competitor, which announced a new channel program the same week Dell announced the EqualLogic deal.
John Matze, vice president of business development at EqualLogic competitor Hifn, said he has 10 EqualLogic partners signed up for a Webinar about switching over, scheduled to be held during Thanksgiving week. He expected more interest still once EqualLogic VARs close any deals they currently have in the worksin about 30 to 45 days.
Back when Dell announced plans to acquire MSP platform provider Silverback, competitor Nimsoft announced a new initiative to "Save the Silverback." The service-level management platform provider said that it would offer Silverback MSPs the same level of managed services at the same price they got from Silverback, and the company would do the entire conversion for free.
If Silverback partners are concerned, however, they don't seem to be abandoning the MSP platform provider in droves. Todd McKendrick, vice president of sales for one of Silverback's biggest customers, Do IT Smarter, which resells the Silverback platform to other MSPs, said that Dell has been very quiet about plans for the channel and platform. His company is also taking a wait-and-see stance, and he expects to find out more about the future of the channel program at the company's partner conference in January.
Meanwhile, he acknowledged that other things have been tougher since Dell announced the acquisition in July.
"The acquisition of Silverback by Dell made it more difficult to recruit new partners into our program," he said. In response to MSP concern, Do IT Smarter has broadened its offerings to include Level Platforms as well.
"It doesn't mean the technology was better," he said. "It means there are a lot of VARs that have a negative opinion of Dell."