John Moore

Voice over IP has been a slow starter in the residential/small office market. "The VOIP-in-the-home market hasn't been much of a business," acknowledged

Microsoft is often cast as a scapegoat, finding itself facing censure for everything from its security to its business practices. But that's not the case

Channel executives have mixed views on the recent promotion of Kevin Gilroy, who until last month ran Hewlett-Packard Co.'s channel program. On the one

Ken Fitzpatrick believes he has a security solution for small businesses that are truly small. Fitzpatrick, chief marketing officer at ClearPath Networks

I described in one of my recent columns how PRM (Partner Relationship Management) systems have evolved from electronic brochures to tools that help VARs

The most disruptive IT trends in 64-bit computing are occurring not at the high end of the market, but rather on the "low and middle ground." That's the

If Accenture's recent financial results prove an accurate barometer, integrators may be in for a shifting business climate. Global management consulting,

Time was, PRM (partner relationship management) was just a new way to deliver old information: product information, collateral material and the like. Most

If you've got to migrate, make it worth the trouble. That's the attitude some Windows NT 4.0 users have in light of Microsoft Corp.'s plan to cease

Solution selling has long been touted as the way to greater reseller profitability. Sell an integrated product and service bundle that targets a specific

Last week, I examined instant messaging security from 40,000 feet, discussing the segment's potential from the broadest possible view. This time, I'll

Security software vendors are rolling out instant messaging solutions, and they believe resellers can help move their new wares. Enterprise-class deals