Dennis Callaghan

Best Software on Tuesday released an update to its flagship ACT contact management application, offering separate versions for small teams and larger

Siebel Systems Inc. and Electronic Data Systems Corp. this week will announced a partnership to help companies avoid many of the costs and complexities of

IBM Corp. on Monday announced several new application development tools for its Lotus Workplace messaging and collaboration platform. The tools, announced

Salesforce.com inc. is preparing an upgrade to its hosted CRM (customer relationship management) service that addresses a long-standing complaint with

This fall's Comdex show has been canceled as the organizers of the marquee IT event seek greater participation from large IT companies and evaluate ways

Enterprises looking for integrated messaging and collaboration software will soon get an enhanced offering from Oracle Corp. OCS (Oracle Collaboration

Microsoft Corp. on Tuesday announced the release of Service Pack 1 (SP1) for its Exchange 2003 messaging server, offering updates for e-mail security and

At its TechEd conference in San Diego, Microsoft on Monday released the technical beta of its Microsoft Office Information Bridge Framework, which will

Hyperion Solutions Corp. on Monday announced two partnerships that will allow it to deliver its business performance management technology as part of

The Web personalization craze may have come and gone, but the needs of enterprises to better serve and wring more revenues from customers have never gone

PeopleSoft last week announced that George Ahn, an ex-marketing executive at rival Siebel Systems, was named group vice president and general manager of

The Radicati Group Inc. on Thursday issued a report indicating that IBM's e-mail product strategy—with its converging Notes/Domino and Workplace