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Channel Insider Staff

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Hardware, Software Sales Boost IBM Q2 Profit

IBM continued on its growth course, with hardware and software gains pushing revenue up 12 percent and net income up 8 percent for the second quarter of 2011. IBM reported revenue of $26.7 billion for the quarter, up from $23.7 billion in the same quarter last year. Net income in the latest period rose to […]

Jul 19, 2011
Small Business Optimism Stalls Out

The National Federation of Independent Business’ monthly Small-Business Optimism Index dropped one tenth of a point in June, settling at 90.8, an unsurprising reading, basically unchanged from the previous month and solidly in recession territory. While some indicators rose slightly — including expected capital outlays — pessimism about future business conditions and expected real sales […]

Jul 18, 2011
IBM Announces New Cloud-Base Web Analytics and Marketing Suite

IBM has announced a new cloud-based Web analytics and digital marketing suite aimed at helping its business customers automate online marketing campaigns across digital channels, such as Websites, social media networks and mobile phones. The new IBM offering combines software IBM got in its acquisitions of Coremetrics and Unica and provides analytics that help companies […]

Jul 18, 2011
Adobe Acquires Electronic Signature Firm EchoSign

Adobe Systems announced that it has acquired EchoSign, a Web-based provider of electronic signatures and signature automation. Adobe officials said EchoSign s electronic signature solution will be a key component of the company’s document exchange services platform for reliably exchanging documents for universal access, review and approval, in a press release on the acquisition. Adobe […]

Jul 18, 2011
IBM Releasing XIV Storage System Gen3

IBM on July 20 will announce the first new version of its XIV storage system to be released since 2008, the year Big Blue bought the Israel-based company. IBM XIV Storage System Gen3, which uses a patented grid architecture to process high-transaction-type workloads, features several hardware improvements, a revamped user interface, multi-system monitoring, and improved […]

Jul 18, 2011
Google Quarter Sales Top $9B

Google (NASDAQ:GOOG) July 14 broke the $9 billion sales mark for the first time ever in the second quarter, a 32 percent boost over Q2 2010 revenues of $6.82 billion. Excluding $2.11 billion in traffic-acquisition costs, the search engine notched $6.92 billion in net revenue in the second quarter of 2011 and non-GAAP earnings per […]

Jul 15, 2011
Pentagon Admits Major Data Breach

A foreign government was behind a March cyber-attack against military computers that led to 24,000 files being stolen from a defense contractor, the Department of Defense said. The intruders were after files related to missile tracking systems, unmanned aerial vehicles and the Joint Strike Fighter. The revelation came in a July 14 speech at the […]

Jul 15, 2011
Half of Notebooks to Get Quad-Core Chips in 2015

Quad-core processors, which are fairly commonplace in desktop PCs, will be in almost half of all notebooks sold within the next four years, according to market research firm IHS iSuppli. In a report July 12, IHS iSuppli analysts said that by 2015, 49 percent of all notebooks will ship with quad-core processors. That will be […]

Jul 14, 2011
Amazon Android Tablet Coming in October

Amazon plans on releasing an Android-powered tablet in October, according to unnamed sources speaking to The Wall Street Journal. If proven accurate, that would fulfill longstanding rumors about the online retailer s plans to produce such a device. As noted in the WSJ s July 13 report, the tablet will have a nine-inch screen but […]

Jul 14, 2011
How to Use Phone Surveys to Improve Customer Satisfaction

By John Hlavac Are you caught by surprise at customer hot-buttons or find yourself behind the curve when it comes to accurately validating your company’s performance on customer satisfaction? Telephone surveys of customers can help you take proactive customer contact to a new level while simultaneously obtaining important strategic and tactical customer information. In my […]

Jul 14, 2011
VMware Launches vSphere 5

SAN FRANCISCO – A significant number of IT professionals already know this and aren’t going to like hearing it, but VMware CEO Paul Maritz believes that "most people just want IT infrastructure to go away." So VMware is here to help enterprises do this by selling them vSphere 5, a new cloud computing infrastructure suite […]

Jul 13, 2011
Cisco’s Chambers Keynote Foreshadows Restructuring

While Cisco Systems continues to innovate, it has become too complex and needs to become more streamlined and easier to work with, CEO John Chambers said in his opening keynote at the Cisco Live show in Las Vegas. As a result, Chambers acknowledged the company will undergo a restructuring although he didn t disclose any […]

Jul 13, 2011
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