Biography
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Top Channel Partner New Year’s Resolutions
“Always innovate” was one of the first big lessons a friend from IBM taught me way back in the 1980s. IBM had just announced the…
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New Ways to Solve Channel Management Complexities
By Michael Kerman OK, I’ll admit it—I love trees. This summer, I went camping for the first time in years. I forgot how much I…
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The Changing Landscape of IT Distribution
In the beginning, there were aggregators, and manufacturers who saw that buying could be consolidated said, “This is good.” This was long before the emergence…
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How Megadeals Are Fueling a Hot M&A Market
Mergers and acquisitions How Megadeals Are Fueling a Hot M&A Market A PwC report points to fewer M&A deals in the second quarter than in…
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Making Channel Partner On-boarding More Efficient
By Jim Somers The relationships between vendors and channel partners are like marriages, and sadly, it’s not uncommon to see one out of two fail…
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Focusing on the MSP Customer Experience
A management trend that seems to be taking the world by storm these days is the appointment of a chief customer officer. The basic idea…
