Channel Insider Staff

Communications specialist Cisco Systems announced the launch of two Unified Communications (UC) platforms aimed at small to medium-size businesses (SMBs). The company also announced a global sales productivity initiative called Cisco Partner Advisor, with agents available to give Select and Registered partners immediate and personalized sales support to accelerate sales, as well as extending Cisco […]

by John Hlavac Are your customer interactions working fabulously for everyone involved — for you, your organization and your customer?  If so, great!  If not, when do you plan to fix that?  Why not now? I have seen faithful customers lost because the solution provider assumed the customer would never leave. Or maybe they didn’t […]

SAN FRANCISCO, March 2 (Reuters) – A thin but energetic Steve Jobs made a surprise return to the spotlight on Wednesday, taking the stage to unveil Apple Inc’s new iPad and drawing a standing ovation. The Silicon Valley legend has been out on medical leave since late January and his reappearance, in trademark turtleneck and […]

NEW YORK—Salesforce.com unveiled its Service Cloud 3 platform March 3, coupling the announcement to a high-profile event at New York City’s Javits Center headlined by CEO Marc Benioff. The third iteration of Salesforce’s cloud-based customer service platform lets businesses analyze and respond to customer feedback filtering from social networks such as Twitter and Facebook. The […]

Nexsan, a provider of storage systems for small to medium-size businesses (SMBs), announced the launch of the E-Series storage systems, purpose built and priced for the midmarket. The new E-Series advances Nexsan’s Flexible Storage Platform by delivering a suite of storage systems with high storage density, power efficiency, and an enterprise-class feature set. The E18, […]

Printing specialist Xerox Corp. announced the acquisition of Concept Group, aimed at expanding its reach in the small to medium-size business (SMB) market in the U.K. Concept Group, a supplier of digital document solutions, has nine locations throughout the U.K. Concept Group will carry the full range of Xerox office products and supplies, including all […]

LAS VEGAS – IBM has the capability to compete with Google or Microsoft’s Bing in the search arena, but the company has no interest in moving in that direction despite the strong showing IBM made in answering a variety of complex questions with its Watson supercomputer in a Jeopardy! quiz show competition. At IBM’s Pulse […]

HANNOVER, Germany—Fujitsu will be offering an iPad competitor that includes the features that nearly everyone wants in a tablet, plus features that business IT departments wish were already available in tablets today. The new tablet, dubbed the Fujitsu Stylistic Q550, will run Windows 7 Professional, but will offer a radically different interface that allows full […]

A survey of small business owners by BizBuySell.com, the Internet marketplace for buying or selling a small business, found 76 percent of responding brokers nationwide anticipate that 2011 will be a good year to sell. A generally positive feeling about economic recovery seems to be the driving factor for the encouraging reports about the business-for-sale […]

(Reuters) – For years, the question at Cisco Systems Inc (NASDAQ:CSCO) was what to buy next, expanding from routers and switches into consumer electronics in an effort to keep its revenue rising by double digits. Now, the question may be what to cut or sell off. Since Cisco reported a weak outlook and lower-than-expected margins […]

(Reuters) – Apple Inc released its new lineup of MacBook Pro notebook computers, featuring Intel’s peppy new processors and graphics chips made by Advanced Micro Devices, helping boost the smaller chipmaker’s stock more than 5 percent. The new MacBook Pros will be powered by Intel Corp’s latest dual-core and quad-core chips, which were previously code-named […]

Feb 25 (Reuters Life!) – Whether is it texting during dinner, talking on a cellphone in a public restroom or using a laptop while driving, most people think mobile etiquette is getting worse, not better. Ninety one percent of U.S. adults questioned in a new poll by computer innovation company Intel said they have seen […]