Microsoft is taking another swing at what AI inside workplace software should actually look like. This time, the company is packaging it into a new enterprise tier for Microsoft 365, along with a feature that turns Copilot from a helpful assistant into more of a digital coworker.
M365 E7 tier bundles Copilot, Entra identity, and AI agent management
The company just announced Microsoft 365 E7, a premium suite that bundles several pieces of its big AI push into a single offering, including Copilot, identity services through Entra, and new tools for managing AI agents inside an organization.
With it comes Copilot Cowork, a capability designed to take a user’s request and carry it out across Microsoft 365 apps.
Clearly, this is where Microsoft thinks productivity software is headed next. Copilot no longer exists just to help you write your emails; the aim now is for it to actually handle parts of the work itself.
Turning Copilot into a task runner
Copilot Cowork is designed to take a user’s request, convert it into a plan, and execute steps across apps such as Outlook, Teams, and Excel, as well as other Microsoft 365 tools.
Instead of simply drafting responses or summarizing documents, the system can carry out multi-step workflows using information from emails, files, meetings, and internal data.
Microsoft describes it as a way to delegate work directly to AI.
“When you hand off a task to Cowork, it turns your request into a plan and executes it across your apps and files, grounded in your work data and operating within Microsoft 365’s security and governance boundaries,” said Satya Nadella, CEO, Microsoft.
The system relies on a framework called Work IQ, which analyzes signals from across Microsoft 365 services to understand the relationships between people, projects, and information inside an organization.
That context allows Copilot Cowork to coordinate tasks that would normally mean switching between several applications.
Microsoft said the feature will first appear in a research preview for customers participating in its Frontier program.
AI goes premium (tier)
The company also introduced Microsoft 365 E7, a higher-priced enterprise plan that bundles many of these capabilities.
According to the company, the new M365 E7 delivers AI, security, and identity in a single platform with:
- Microsoft 365 E5: Provides the core productivity, security, identity, and compliance foundation required to run work securely at enterprise scale.
- Microsoft 365 Copilot: Embeds AI directly into everyday work experiences to help people reason, create, and act with context from their organization’s data.
- Microsoft Entra Suite: Extends identity and access controls to users, apps, and agents, enabling secure access, conditional controls, and least-privilege governance.
- Agent 365: Delivers centralized governance, visibility, and control for AI agents so organizations can deploy and scale agents safely across the enterprise.
Reports place the price at roughly $99 per user per month, higher than the current E5 tier.
Microsoft remains focused on building Copilot expansion across its user base
Microsoft is continuing to invest heavily in AI infrastructure and is clearly trying to expand Copilot adoption across its productivity platform.
The company previously said it had reached about 15 million paid Copilot seats, a small portion of the broader Microsoft 365 user base.
For organizations already running their collaboration, messaging, and productivity tools on Microsoft 365, the changes add another layer of automation directly into the applications employees use every day.
The question now is, will AI actually start handling some of that background work inside those tools? A lot of teams are about to find that out.
Microsoft’s push to turn Copilot into something that can actually carry out tasks fits into a larger effort to build AI agents into everyday business tools. Channel partners are already preparing for that shift, with vendors rolling out integrations and governance tools to help organizations monitor and control the growing number of AI agents operating inside Microsoft 365 environments.