Trustifi is expanding beyond email security with a new platform designed to help managed service providers detect threats, enforce data-loss prevention policies and investigate incidents across Microsoft Teams, OneDrive and SharePoint.
The company’s new Collaboration Shield platform applies Trustifi’s security and compliance capabilities to Microsoft 365 collaboration workloads, where employees increasingly exchange sensitive files and business information outside the traditional email environment.
Centralized security extends beyond email for MSPs
Trustifi said the platform gives MSPs and MSSPs a centralized console for managing policies, detections and remediation across multiple customer tenants. The product includes threat detection, automated file quarantine, data classification, analytics and audit-ready reporting.
“Email is only one component of it,” Zach Schwartz, vice president of business development at Trustifi, told Channel Insider at GTIA’s ChannelCon.
“Cybercriminals are now leveraging things like getting into an account, taking it over, and although email is the first line of defense, they’re able to spread very quickly through the likes of collaboration tools.”
Collaboration tools expand the Microsoft 365 attack surface
Schwartz said attackers can compromise an account, alter or embed malicious content in a SharePoint file and then distribute that file internally through what appears to be a trusted communication.
Traditional email security products may identify the message carrying the link but have limited visibility into the underlying SharePoint or OneDrive content, he added.
Collaboration Shield is intended to close that gap by continuously scanning protected messages and files for malware, sensitive information and anomalous activity. Administrators can create rules that flag risky behavior, trigger automated responses and quarantine malicious files or messages.
The platform supports more than 70 built-in sensitivity categories, including personally identifiable information, financial records, protected health information, passwords, credentials, API keys and private keys.
Trustifi also maps detections to compliance frameworks including HIPAA, GDPR, PCI-DSS, CCPA, FERPA and GLBA. Dashboards provide information on DLP violations, detected threats, affected users, resources and sensitivity types, while investigation tools provide event timelines and file-level details.
Multi-tenant console targets MSP security operations
For MSPs, Trustifi is emphasizing the ability to manage multiple Microsoft 365 environments through one interface rather than relying on separate products for email, file-sharing and collaboration security.
“For a cybercriminal, they’re attacking one customer. They see it as just one attack,” Schwartz said. “But for an MSP on the defense side, they have to monitor all of these different areas. With Trustifi, they can do it in one place now.”
A unified view could also help providers investigate incidents more quickly by reducing the number of security tools technicians must check during triage.
“If you’re looking through multiple different tools and multiple panes of glass, it’s very hard to have one synced view of exactly what happened and then how to triage quickly,” Schwartz said.
Collaboration Shield includes multi-tenant administration and cross-tenant analytics, allowing providers to apply policies across some or all customer environments. Trustifi said the platform works with all Microsoft 365 plans and is available to MSPs and MSSPs at launch.
Partner feedback shapes Trustifi product strategy
Schwartz said Trustifi developed the platform in response to MSPs reporting account compromises and malicious activity spreading through tools such as SharePoint.
“The way that our product is built is based off of feedback from our partners and from MSPs,” he said. “Even the reason why we built collaboration protection is because of real-life examples that are happening in the field.”
Trustifi is also positioning Collaboration Shield as a potential recurring-revenue opportunity for partners that want to add collaboration security, DLP and compliance monitoring to their Microsoft 365 service portfolios.
The company plans to continue expanding its AI capabilities, including tools that establish normal patterns of user behavior and identify anomalies across customer environments.
Schwartz said Trustifi is also examining threats involving Microsoft Copilot, including prompt-injection techniques that could manipulate AI tools through malicious email content.