Arms Cyber Expands MSSP Program for Ransomware Services

Arms Cyber is expanding its MSSP program, giving partners ransomware resilience, AI security and data protection capabilities for recurring services.

Written By
Jordan Smith
Jordan Smith
Sep 29, 2026
3 minute read
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Arms Cyber is increasing its investment in its Managed Security Service Provider (MSSP) program after seeing early traction with MSSP partners, as the company expands its platform beyond ransomware prevention to include AI policy enforcement and data resilience. 

The move gives security providers a broader set of services they can layer onto existing customer relationships without building a separate ransomware practice.

Arms Cyber expands MSSP program as platform grows

The program gives providers operational simplicity without requiring them to build a separate ransomware practice.

The program features include:

  • Differentiated offerings and recurring revenue: Add ransomware resilience, AI security, and data resilience capabilities to existing security portfolios and create new recurring revenue opportunities. 
  • Partner-led control: Partners retain ownership of sales, service, and support relationships.
  • Full enablement: Arms Cyber supplies the core technology, resources, and channel support needed to bring the solution to market.

Further, the program offers a clear path for partners to expand within existing customer relationships. Partners can start with a specific security need and add additional Arms Cyber capabilities through the same agent:

  • AI Ransomware Prevention (ARP): Helps prevent ransomware from taking control of endpoints.
  • AI Policy Enforcement (APE): Provides visibility and control over AI activity on endpoints.
  • AI Data Resilience (ADR): Protects critical data and strengthens backup and recovery.

“SMBs are increasingly targeted by ransomware, yet many rely on trusted security providers to manage their security,” said John Pittenger, VP of Channels and Alliances, Arms Cyber.

“Our program gives providers a way to add meaningful ransomware resilience and additional security capabilities to the services they already deliver. We’re putting significantly more focus behind this program to help our partners expand the value they provide to their customers and grow their business,” Pittenger added.

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MSSPs can add ransomware services without a separate practice

In an interview with Channel Insider, Pittenger explained that Arms Cyber initially built its MSSP program alongside its broader channel programs, designed to test how the offering resonated with the ecosystem and to identify which channel opportunities showed the strongest potential.

After attaining successful results with early MSSP adopters, the organization decided to increase its investment.

The expansion also comes as Arms Cyber moves from a single ransomware-focused solution to a broader platform that incorporates ransomware and data resilience, as well as AI policy enforcement.

“We basically just decided to double down with it,” said Pittenger. “And the timing of this is important to understand as well because we went from a single focus of our solution to expanding our platform to have three key focuses now.”

Ransomware creates an entry point for broader security services

The expansion of Arms Cyber’s platform changes what MSSP partners can bring to their customers. Rather than limiting partners to the company’s original ransomware use case, the expanded platform gives them multiple capabilities they can position independently or together.

Ransomware can be used by MSSPs as a key entry point with customers, serving as a gateway to broadening the services they provide. Pittenger says that it is a highly relevant starting point for organizations that are highly concerned about an attack or cannot tolerate extended downtime.

“[MSSPs] could roll it out as a ransomware resilience, or additional ransomware protection, for their clients that have a very big concern in ransomware,” he notes. “There’s certain types of verticals or customers that are very susceptible to ransomware, and then they can’t afford to have any downtime.”

Pittenger added that partners retain ownership of sales, services, and support, as well as their relationships with customers. Arms Cyber’s role is to provide the technology and enablement needed to help the MSSP deliver those services.

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Jordan Smith

Jordan Smith is an enterprise technology and cybersecurity journalist with nearly a decade of experience covering B2B IT, federal technology, artificial intelligence, cybersecurity, cloud computing, and emerging digital trends. His reporting helps business and technology leaders understand how new technologies, security challenges, and infrastructure decisions affect modern organizations. Jordan has reported on enterprise and public-sector technology for TechnologyAdvice, HCLTech, MeriTalk, and Channel Insider. His background spans cybersecurity, cloud infrastructure, AI adoption, digital transformation, and federal IT initiatives, giving him a broad perspective on the tools, policies, and innovations shaping today’s technology landscape. Before joining TechnologyAdvice, Jordan served as a Senior Technology Reporter at MeriTalk, where he covered the federal IT space, and later worked as a US Regional Reporter and Copy Editor/Writer for HCLTech. His experience across reporting, copyediting, podcasting, and event moderation allows him to translate complex technical topics into clear, timely, and useful insights for business audiences. Jordan holds a Master of Arts in Journalism from the University of Nebraska–Lincoln and a Bachelor of Science in Criminal Justice and Psychology from Edgewood University. Through his work, he helps readers stay informed about cybersecurity developments, enterprise technology trends, and the business impact of emerging IT solutions.

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