Channelscaler Launches Index for Partner Performance

Channelscaler launches the Scaler Index, a new benchmark that uses partner data to measure program performance, maturity, pipeline growth, and partner impact.

Written By
Jordan Smith
Jordan Smith
Aug 21, 2026
2 minute read
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Channelscaler, a platform for modern partner ecosystems, has unveiled the Scaler Index, a new benchmark designed to provide partners with a clearer, data-driven standard for measuring partner performance and program maturity.

Scaler Index sets benchmarks for partner programs

The Index identifies behaviors, patterns, outcomes, and performance levels that define partner programs.

“Partner leaders don’t need more dashboards; they need proof,” said Pam Erlichman, SVP of Marketing, Channelscaler. 

“For too long, fragmented systems and inconsistent attribution have made partner performance difficult to measure and even harder to compare. Scaler Index creates a common standard for understanding what good looks like, giving partner leaders credible benchmarks to demonstrate impact, identify opportunities, and make better decisions about where to invest.”

Further, the Index provides a data-driven reference point for understanding how successful partner programs perform at different stages of maturity.

Organizations gain context for their own results and help partner leaders identify areas for improvement and impact.

Deal registration data shows gains as programs mature

The Index’s inaugural report focused on deal registration and pipeline performance. It details how key commercial metrics evolve as adoption of deal registration matures.

The report analyzed anonymized deal registration data from over 30,000 partners from 2016-2025 across Channelscaler’s platform. It examined the first three years following the implementation of deal registration to identify the performance patterns emerging as adoption grows and deal registration becomes embedded in everyday partner-selling motions.

Across the first three years, there were significant gains across core commercial metrics measured for the median program, including:

  • Registered opportunities: +614%
  • Registered pipeline: +238%
  • Partner participation: +191%
  • Closed registered deal value: +736%
  • Deal closure rate: 176% relative increase

The findings here serve as benchmarks for the Scaler Index and as a reference for partner performance.

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Customers can compare performance against anonymized benchmarks

As the Scaler Index expands, it will provide partner leaders with a consistent way to evaluate performance, understand maturity, and make better-informed decisions about where to focus and invest.

The Scaler Index also turns these benchmarks into actionable intelligence for Channelscaler customers, enabling them to compare their performance against anonymized benchmarks, identify strengths, and uncover opportunities for improvement using data already generated by their partner programs.

Jordan Smith

Jordan Smith is an enterprise technology and cybersecurity journalist with nearly a decade of experience covering B2B IT, federal technology, artificial intelligence, cybersecurity, cloud computing, and emerging digital trends. His reporting helps business and technology leaders understand how new technologies, security challenges, and infrastructure decisions affect modern organizations. Jordan has reported on enterprise and public-sector technology for TechnologyAdvice, HCLTech, MeriTalk, and Channel Insider. His background spans cybersecurity, cloud infrastructure, AI adoption, digital transformation, and federal IT initiatives, giving him a broad perspective on the tools, policies, and innovations shaping today’s technology landscape. Before joining TechnologyAdvice, Jordan served as a Senior Technology Reporter at MeriTalk, where he covered the federal IT space, and later worked as a US Regional Reporter and Copy Editor/Writer for HCLTech. His experience across reporting, copyediting, podcasting, and event moderation allows him to translate complex technical topics into clear, timely, and useful insights for business audiences. Jordan holds a Master of Arts in Journalism from the University of Nebraska–Lincoln and a Bachelor of Science in Criminal Justice and Psychology from Edgewood University. Through his work, he helps readers stay informed about cybersecurity developments, enterprise technology trends, and the business impact of emerging IT solutions.

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