Michael Vizard

Xerox aims to make it simpler for managed service providers to customize the application services it makes available to its channel partners. With the

Cloud challenges The Cloud's Silver Linings and Challenges Cloud usage is pervasive. As the balance of cloud computing power shifts between vendors, we

Security priorities IT, Business Execs See Security Needs Differently Channel partners must deal with the vastly different ways IT/security leaders and

As part of an effort to boost the application ecosystem surrounding its new unified communications-as-a-service offering, Cisco at the Enterprise Connect

IT Jobs IT Services Factor Significantly in Tech Job Gains IT services accounted for a little more than half of the nearly 200,000 tech jobs that were

Given the demand for mobile computing applications, a massive number of custom mobile apps should, in theory, be in place for providers of IT services to

Fast Facts You Should Know About IBM Initiatives Fast Facts You Should Know About IBM Initiatives It's a new epoch for IBM, which aims to sprint ahead of

Data breach The Great IT Security Paradox Most execs say data breaches at their firms are inevitable, yet most believe their data is secure. This paradox

For all the hype surrounding the explosive growth of unstructured data, the simple truth of the matter is video accounts for as much as 70 percent of that

One of the biggest challenges facing solution providers in the age of the cloud is finding ways to add value around commodity services, such as Microsoft

When it comes to becoming a managed service provider, it's never been easy. What is changing, however, is that turning a profit as an MSP is becoming more

For the most part, IT service providers are not so different from the average IT organization. Over time, a large number of IT silos that are optimized