John Moore

Managed service providers focused on e-mail security have been around for a few years, but the time might be ripe for resellers to get involved. For one thing, managed services are taking a bite out of software’s share of the e-mail security market. “We see increased demand for this hosted approach and the appliance delivery […]

IBM Taps ASP Pioneer IBM Corp. seeks to bring on board one of the pioneers of the application service provider space. The company recently announced an agreement to acquire Corio Inc. for $182 million in cash. Corio, launched in 1998, was among the first wave of ASPs. It weathered the tech meltdown and now hosts […]

Things tend to mature rather rapidly in the IT sector, but business process outsourcing hasn’t been one of them. Business process outsourcing, or BPO, has been around since the mid-1990s. In a BPO engagement, an organization offloads responsibility for an IT-intensive business task to an external vendor. “Non-core” business functions such as payroll are considered […]

Europe has eclipsed the United States as the world’s leading outsourcing market. That’s the analysis of TPI, which studies the global outsourcing market. According to the market researcher, Europe in 2004 represented 49 percent of the value of the major outsourcing deals awarded worldwide. TPI defines “major” as contracts worth more than 40 million EUR […]

Victor Dellovo, president of Modcomp‘s systems and solutions division, counts his company among the few enterprise partners that have prospered with CA (Computer Associates International). Over the years, CA’s attempts to create an enterprise channel have conflicted with the company’s direct sales force. But Dellovo says Modcomp’s engineering strength has been the key to establishing […]

Accenture got integrator earnings announcements off to a healthy start last week, when it posted fiscal first-quarter revenue of $3.73 billion—the highest quarterly production ever at the company. Amid the numbers, Accenture discussed its staffing situation. Rising demand for services has created what the company calls “short-term staffing inefficiencies.” The human resource situation contributed to […]

One sure-fire, end-of-year prediction is that there will be numerous columns and articles featuring end-of-year predictions. What follows is my contribution: RFID Gets Real It’s hard to find a top-tier integrator who isn’t running a radio frequency identification practice. In 2005, their preparation may be rewarded. Entities from Wal-Mart to the Pentagon are pursuing large-scale […]

The nature of a column is to hop from subject to subject. Indeed, Walter Lippmann once compared the press to “a searchlight that moves restlessly about.” With 2004 coming to a close, it’s as good a time as any to re-illuminate a few of the year’s Channel Insider episodes. In June, Andre Yee, president and […]

Computer Associates International Inc. latest partnering effort ranks high on the degree-of-difficulty scale: build a channel for the company’s enterprise product set. CA’s objective is to bring such products as its Unicenter systems manager, BrightStor storage management software, and eTrust security suite to a broader customer base. That means pursuing customers outside of CA’s typical […]

For resellers, Web-based server configurators are old hat. Storage configurators, however, mark a newer area of activity. Manufacturers and distributors are both rolling out these storage tools on the Web. Configurators are intended to help resellers sort through storage options, speed up the design phase and determine whether a solution will work in actual practice. […]

The Internet Small Computer Systems Interface—or iSCSI—seems a natural fit for the channel. The technology, which lets block-level storage flow over a company’s existing IP networks, is cheaper to deploy and manage than Fibre Channel technology, supporters say. In the past, an FC-based SAN (storage-area network) was the main block-storage option for customers looking to […]

Peter Mainguy recently found himself with a clean-slate opportunity that channel mavens dream about: the chance to build a channel program from the ground up. Mainguy earlier this year joined storage vendor BlueArc Corp. and soon had the task of crafting that company’s channel strategy. Mainguy, BlueArc’s director of worldwide channels, describes the process as […]