John Moore

About 10 years or so ago, IBM executives started repeating the phrase, "Use what you sell." The idea, of course, was to project the notion that IBM wasn't

Walt Disney Co. has divided the IT fiefdom of its Magic Kingdom out to two outsourcing vendors. Affiliated Computer Services and IBM Global Services have

Like many sophisticated networking technologies, it has taken a while for 10-Gigabit Ethernet to become the market force analysts predicted when it

Switchvox Signs Resellers for SMB VOIP Switchvoxthis week formally launched a reseller program designed to promote the company's open-source-based private

In 2002 and 2003 virtualization was so hot a concept that it was hard to imagine that, within two or three years, IT resources would be managed any other

Emerging software players seeking to penetrate the midmarket enterprise resource planning space are inking deals with resellers to make an initial dent.

Harry You, 10 weeks at the helm of BearingPoint Inc., must hope the company's recently troubled past isn't a prologue. The integrator's difficulties

BearingPoint, which has been rebuilding its management team since the departure of senior managers last November, now finds itself with another role to

At a time when outsourcing deals draw comparisons to failed marriages, perhaps it's not surprising that one consultant recommends that parties moving

Demand for services remains healthy in areas such as outsourcing and health care, but integrators grapple with issues ranging from contract management to

In recent years, more resellers have latched onto the concept of offering managed services as well as their traditional integration and support. The main

Resellers have been lectured on the merits of solution selling for years, but some industry executives are pointing in a new direction: demand innovation.