Channel Insider content and product recommendations are
editorially independent. We may make money when you click on links
to our partners.
Learn More
DRUID AI, an end-to-end enterprise-grade AI platform, recently announced that it has raised $31 million in Series C funding to boost global expansion of its enterprise-ready agentic AI platform under new CEO Joseph Kim.
Funding round led by Cipio partners to boost development and product work
This funding will be used to enhance DRUID AI’s capabilities in empowering companies to create, manage, and orchestrate conversational AI agents. The funding round was led by Cipio Partners, with participation from TQ Ventures, Karma Ventures, and Smedvig.
“This investment is both a testament to DRUID AI’s success and a catalyst to elevate businesses globally through the power of agentic AI,” said CEO Joseph Kim. “Customer success is what it’s all about, and delivering real business outcomes requires understanding companies’ pain points and introducing innovations that help those customers address their complex challenges. That’s the DRUID AI way, and now we’re bringing it to the world through this new phase of global growth.”
The platform has over 500 AI agents in various stages of implementation. DRUID AI claims the platform achieves 98% first-response accuracy and has powered over 1 billion conversations across thousands of deployed agents.
Kim takes over as CEO following experience leading SUMO Logic, others
Recently appointed CEO, Kim has more than two decades of operating executive experience in the application, infrastructure, and security industries.
“I am delighted Joseph is taking the reins as CEO to drive our next level growth,” said DRUID AI co-founder and Chief Operating Officer Andreea Plesea, the former interim CEO. “His commitment to customer success and developing the exact solutions customers need is in total sync with the approach that has fueled our progress and positioned us to raise new funds. Joseph and the Series C set up DRUID AI and our clients for expanded innovation and impact.”
He was most recently serving as CEO of SUMO Logic and currently serves on the boards of directors of SmartBear and Andela. He was also a senior operating partner at Francisco Partners, a private equity firm; the CPTO at Citrix, SolarWinds, and Hewlett Packard Enterprise; and chief architect at GE.
“At Cipio Partners, we focus on supporting growth-stage technology companies that have achieved product-market fit and are ready to scale,” said Roland Dennert, managing partner at Cipio Partners. “DRUID AI aligns perfectly with our investment strategy– offering a differentiated, AI-based product in a vast and rapidly growing market. Our investment will help accelerate DRUID AI’s expansion into the U.S. and elsewhere, fuel further technological advancements, and strengthen its position as a global leader in enterprise AI solutions. We are excited to partner with DRUID AI on its journey and look forward to supporting the company in shaping the future of enterprise AI-driven interactions.”
DRUID AI recognized by Gartner
DRUID AI is celebrating its funding win alongside a recognition win, as the company was recently named a Challenger in the Gartner Magic Quadrant for Conversational AI Platforms for 2025.
Gartner Magic Quadrant for Conversational AI Platforms evaluates vendors based on completeness of vision and ability to execute.
DRUID’s AI Conversational AI Platform (CAIP) drives enterprise-wide transformation by enabling intelligent automation through AI agents. It orchestrates collaboration among multiple AI agents, business systems, and communication channels to simplify complex workflows.
“We believe that being recognized as a Challenger in the Gartner Magic Quadrant validates the maturity of our platform and its readiness to deliver business results. It also confirms our strategic direction and our focus on empowering enterprises with practical, flexible conversational AI solutions,” said Plesea. “We remain committed to further expanding our global footprint and investing in innovations that deliver measurable business outcomes and ultimately enhance the quality of life.”
DRUID AI serves over 300 customers and 200 partners across North America, EMEA, and APAC in the banking, insurance, healthcare, higher education, retail, and government sectors.
“At Georgia Southern, we recognized that to truly meet the needs of today’s digital native students, we needed to offer dynamic and accurate real-time support that would solve their issues on the spot,” said Ashlea Anderson, CIO at Georgia Southern University. “By leveraging DRUID AI’s platform, we’ve created personalized and intuitive experiences to support students throughout their academic journeys, increasing enrollment and student retention. The result is a more efficient, connected campus where students feel supported, engaged, and better positioned to succeed.”
The computing power of AI has caused an increased demand in energy. Read more about the new solution recently introduced by Eaton to identify large fluctuations in energy demand.
