In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, MSP Unplugged. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs ProdigyTeks out of Chicago, IL and Kirkendoll leads 5K Technical Services out of Plano, TX. The two host the weekly podcast MSP Unplugged alongside Rick Smith, CEO and founder of managed services business Renactus Technology out of Elizabeth, NJ. Lebron and Kirkendoll explain their cybersecurity-first mindset, but clarify this does not make them MSSPs. However, they point out the definition of what an MSSP actually is is murky and the lack of MSP regulation aggravates this reality even more. Lebron explains the goal of MSP Unplugged is to help MSPs, no matter their size or maturity level, get the advice they need on running their IT businesses better and feel supported by the greater MSP community. It all started after Lebron said he had a negative experience at an IT channel event when he felt his business and others like it were not being taken seriously or supported properly.
Forward deployed engineers are reshaping enterprise AI delivery and creating new consulting and managed services opportunities for channel partners.
Globant’s expanded parntership with Anthropic enables it to scale AI services and deepen technical experitse.
Nancy Henriquez discusses MSP leadership, AI adoption, vendor trust, exit planning, and what comes next for channel businesses.
Customers expect more than IT support from MSPs. Learn why AI, security, hybrid infrastructure, and strategic guidance define success in 2026.
Framewerx CEO Dan Reid explains how Neuralwerx uses AI to automate MSP operations, improve security, lower costs, and strengthen AI governance.
OpenAI and Anthropic’s new partner programs signal a major shift toward a channel-led AI market, creating new opportunities for MSPs and solution providers.
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Forward deployed engineers are reshaping enterprise AI delivery and creating new consulting and managed services opportunities for channel partners.
Link to Globant Exec Explains How Anthropic Expands Its AI ServicesGlobant Exec Explains How Anthropic Expands Its AI ServicesGlobant’s expanded parntership with Anthropic enables it to scale AI services and deepen technical experitse.
Link to Nancy Henriquez on MSP Growth, AI, and ExitsNancy Henriquez on MSP Growth, AI, and ExitsNancy Henriquez discusses MSP leadership, AI adoption, vendor trust, exit planning, and what comes next for channel businesses.
Link to What Customers Expect from MSPs in 2026What Customers Expect from MSPs in 2026Customers expect more than IT support from MSPs. Learn why AI, security, hybrid infrastructure, and strategic guidance define success in 2026.
Link to Framewerx CEO on AI’s Next Chapter for MSPsFramewerx CEO on AI’s Next Chapter for MSPsFramewerx CEO Dan Reid explains how Neuralwerx uses AI to automate MSP operations, improve security, lower costs, and strengthen AI governance.
Link to Why OpenAI and Anthropic Are Betting on Channel PartnersWhy OpenAI and Anthropic Are Betting on Channel PartnersOpenAI and Anthropic’s new partner programs signal a major shift toward a channel-led AI market, creating new opportunities for MSPs and solution providers.
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